Jody Cattoor
St. Louis,MO
Summary
Results-oriented Regional Sales Manager with a proven track record at Timekeeping Systems, Inc., driving a 33% revenue increase through exceptional client relationship management and strategic sales forecasting. Notable strengths include negotiation expertise and the ability to cultivate strong stakeholder relationships, contributing to consistent business growth. Adept in territory development and enhancing operational efficiency, ensuring superior outcomes in business development initiatives.
Overview
15
15
years of professional experience
Work History
Regional Sales Manager
Timekeeping Systems, Inc
St. Louis, MO
10.2021 - Current
- Manage and Oversees sales operations across the Western region territory, gaining 4.6 M in yearly revenue
- Achieved sales target by 33% and increase territory by 10%
- Built and maintained strong relationships with key stakeholders
- Prepared reports to measure sales efforts and results and presented monthly to management
- Reasonable for executing to buy, sell and renegotiate contracts at best prices
- Monitored competitor activities and prepared analysis reports
- Prepared and presented presentations, technical demonstrations, price quotes and sales orders
Account Manager
Keefe Group
St. Louis, MO
05.2012 - 10.2021
- Built relationships with key personnel at all levels of the Federal Bureau of Prisons.
- Educated clients on commissary, technology services, and inmate telephone service offered by Keefe Group Companies.
- Entered contract negotiations and agreements.
- Maintained close partnerships to guarantee client satisfaction.
- Prepared and delivered comprehensive presentations on account metrics.
- Secured profitable client agreements through effective negotiations.
- Identified new customer bases through thorough market research.
- Conducted data analysis to pinpoint growth opportunities.
- Handled numerous accounts concurrently, adhering to deadlines.
- Addressed customer complaints promptly.
- Developed comprehensive service proposals including cost analysis and benefits.
- Explained benefits and functionalities in sales presentations.
- Kept updated on industry trends and advised strategy shifts.
- Employed Salesforce tools to monitor client interactions and sales opportunities.
- Identified opportunities to increase revenue through upselling and cross-selling.
- Organized routine discussions to identify demands and align solutions.
- Developed strong rapport with key decision-makers within client organizations.
- Determined customer needs and requirements effectively.
- Negotiated agreements ensuring comprehensive advantages for both parties.
- Coordinated ongoing account management with customer and respective departments.
- Collaborated daily with support teams to resolve issues.
- Exceeded $23 million in annual revenue.
- Managed canteen contracts for Colorado Department of Corrections, generating $15 million annual revenue.
- Managed NM DOC annual canteen and technology contracts to achieve $3 million in revenue.
- Oversaw canteen contract management generating annual revenue of $1.5 million.
- Managed $1.7 million annual canteen contract for Montana Department of Corrections.
- Oversaw canteen contract, contributing to $1.1 million annual revenue.
Store Manager
Aldi
St. Louis, MO
07.2009 - 01.2012
- Oversaw responsibilities related to sales, marketing, and staffing for a $10.3 million/year store.
- Successfully met growth targets through increased sales.
- Forecasted sales volumes to increase profitability.
- Conducted performance evaluations for staff.
- Maintained compliance with customer service regulations.
- Motivated store team to boost sales and maximize efficiency.
- Ensure exactness of billing records.
- Report price adjustments and product arrivals.
- Ensured compliance with cash handling policies.
- Developed and executed action plans enhancing store performance.
- Managed daily store functions, from opening to closing.
- Placed orders to replenish stock efficiently.
- Formulated plans to increase revenue.
- Created customer service guidelines.
- Recruited and onboarded new employees.
- Addressed customer issues efficiently.
- Coordinated weekly scheduling to meet budgetary requirements for staffing needs.
- Provided outstanding customer service to boost sales.
- Managed inventory through cycle counts and audits.
- Enhanced customer trust by attentively addressing concerns and complaints.
- Maintained stockrooms to ensure product quality.
- Recognized operational challenges and introduced suitable process enhancements.
- Managed staff workloads by setting priorities.
- Led and mentored new hires to enhance understanding of company programs.
- Developed innovative business strategies to drive revenue growth.
- Regularly assessed stock levels, ensuring timely restocking of merchandise.
- Analyzed market trends to establish credit terms.
Education
St. Ambrose University - Kinesiology/Exercise Science
St. Ambrose University
Davenport, IA05.2007
Skills
- Client Relationship Management
- Revenue Growth Strategies
- Revenue Enhancement Strategies
- Operational Efficiency Management
- Client Onboarding Implementation
- Contract Management
- Business Development Expertise
- Sales Initiative Execution
- Budgetary Forecasting
- Territory and account management
- Market and competitive analysis
- Distribution channel management
- Relationship Management
- Channel Strategy Development
- Relationship Building
- Territory Development
- Training Development
- Sales Experience
- Negotiation Skills
- Database Management
- Proposal Development
- Business Development Oversight
- Product Knowledge
- Sales Target Oversight
- Client Account Growth
- Achievement Tracking
- Effective Presentations
- Sales Data Analysis
- Strategic Relationship Management
- Systems Application Knowledge
- Sales Forecasting Proficiency
Recognition
- Keefe Group’s Next Step Leadership Development Program, 2017
- Keefe Group’s National Sales Award, 2017, 2016
- St. Ambrose University Women’s Basketball - Player, 2001, 2006
- All-Academic, 2005, 2006
- 1st Team All-Conference, 2005, 2006
Timeline
Regional Sales Manager
Timekeeping Systems, Inc
10.2021 - Current
Account Manager
Keefe Group
05.2012 - 10.2021
Store Manager
Aldi
07.2009 - 01.2012
St. Ambrose University - Kinesiology/Exercise Science
St. Ambrose University
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