Jody Coates
Seattle,WA
Summary
I have been in the apartment industry since the beginning of 2008, having learned the ins and outs of the Real Estate business from many aspects. In my current role as the community manager at Dorian, where I started as the assistant Community Manager. Within six months I was promoted to Community Manager, while we were in the middle of a multi million dollar renovations and the end of the pandemic. Taking on this role at such a crucial time, was no short task, but I diligently learned everything that i didn’t already know and am currently compltting all reports ahead of time and without error. I am so ahead with all my duties at my community, I volunteer helping new managers as well other communities. My community was honored to be nominated as community of the year last year and myself as manager of the year this year. We I have helped our community reach the ORA 900 club, the top 1% in the country.
Knowledgeable [Desired Position] with proven track record in fostering robust community engagement and enhancing member satisfaction. Successfully implemented community initiatives that increased participation and strengthened relationships. Demonstrated excellence in communication and conflict resolution skills, contributing to seamless community operations.
Overview
17
17
years of professional experience
Work History
Community Manager
Dorian Apartments
02.2020 - Current
- Company Overview: Thrive Communities
- Manage a team of 6, complete all monthly and weekly reports, completed a full renovation and refinance, mentor new community managers, on several committees within Thrive, nominated and won several awards, kept my communities KPI numbers above average
- Thrive Communities
Assistant General/Leasing/Marketing Manager
U-District Student Housing
02.2020 - Current
- Handled all leasing and marketing items, including social media accounts, performed daily reports, move-in and move-outs
Community Consultant
AVA U-District
03.2017 - 09.2019
- Company Overview: AvalonBay
- Top sales in PNW 2018, handled all aspects of leasing, stabilized two lease ups, planned and executed all resident events
- AvalonBay
Leasing Professional
The Saulet
04.2016 - 12.2016
- Company Overview: Greystar
- I have sharpened my customer service skills, while learning more about Greystar and the different programs I was unfamiliar with
- Greystar
Property Manager
DDG
01.2014 - 02.2016
- Show vacant apartments, process applications, execute lease updating and posting ads online, updating social media sites, running all monthly reports, imputing residential data, handling residential issues
Leasing
The Courts at Preston Oaks
03.2008 - 12.2010
- Showing and leasing vacant apartments, processing new applications, inputting information into YARDI as well as monitoring all future vacancies, opening/closing office and bi-weekly social and event planning
Education
BFA - Theatre, Comm
SOUTHEASTERN OKLAHOMA STATE
06.2002
Skills
- Tenant and eviction laws
- Resident relations
- Financial budgeting and reporting
- Property tours and inspections
Accomplishments
- Supervised team of seven staff members.
- Complete all monthly reports ahead of deadline with accuracy and efficiency.
References
- Christa Goodick, Property Manager - Former Area Manager, 504-402-3170
- Alexis Toney, Property Manager - Former Manager, 469-226-8292
Timeline
Community Manager
Dorian Apartments
02.2020 - Current
Assistant General/Leasing/Marketing Manager
U-District Student Housing
02.2020 - Current
Community Consultant
AVA U-District
03.2017 - 09.2019
Leasing Professional
The Saulet
04.2016 - 12.2016
Property Manager
DDG
01.2014 - 02.2016
Leasing
The Courts at Preston Oaks
03.2008 - 12.2010
BFA - Theatre, Comm
SOUTHEASTERN OKLAHOMA STATE