Jody Cordie
Freeburg,IL
Summary
Dedicated insurance professional skilled in compliance management, claims processing, and customer relationship management. Proven ability to empower clients with accurate information and support.
Overview
14
14
years of professional experience
Work History
Insurance Agent
Allsup PlanWise
Belleville, IL
02.2026 - Current
- Empower customers to make informed healthcare decisions, with a primary focus on Medicare education and plan options
- Deliver high-quality customer service while adhering to licensing, regulatory, and compliance standards
- Build trust with customers by delivering accurate information and ethical guidance
Vocational Case Coordinator II
Allsup Employment Services
Belleville, IL
04.2024 - 02.2026
- Took on expanded responsibilities supporting both case management and team development
- Demonstrated leadership through reliability, subject-matter expertise, and peer support
- Served as a first-line resource for team inquiries, assessing urgency and escalating complex issues as appropriate
Vocational Rehabilitation Specialist
Allsup Employment Services
Belleville, IL
08.2018 - 04.2024
- Educated participants on the ticket-to-work program requirements, employment options, and work incentives to protect disability benefits
- Identified and resolved issues affecting benefit continuation, coordinating with appropriate agencies as needed
- Empowered clients through education, goal-setting, and ongoing case support
Claims Specialist
Allsup Inc.
Belleville, IL
12.2014 - 08.2018
- Guided individuals through the Social Security Disability claims process, explaining requirements and next steps
- Ensured accurate data collection and timely submission of disability-related documentation
- Identified missing or inconsistent information and followed up to prevent application delays or denials
Connections Count Specialist
Allsup Inc.
Belleville , IL
11.2011 - 12.2014
- Participated in a client referral program, identifying and connecting individuals in need of disability assistance
- Maintained detailed and confidential records in compliance with privacy regulations
- Build trust and rapport with clients facing sensitive and stressful situations
Education
Bachelor of Arts - Interpersonal & Organizational Communication
Eastern Illinois University
Charleston, IL05-2002
Skills
- Compliance management
- Case management
- Claims processing
- Data analysis
- Customer relationship management
- Client retention
Timeline
Insurance Agent
Allsup PlanWise
02.2026 - Current
Vocational Case Coordinator II
Allsup Employment Services
04.2024 - 02.2026
Vocational Rehabilitation Specialist
Allsup Employment Services
08.2018 - 04.2024
Claims Specialist
Allsup Inc.
12.2014 - 08.2018
Connections Count Specialist
Allsup Inc.
11.2011 - 12.2014
Bachelor of Arts - Interpersonal & Organizational Communication
Eastern Illinois University