Summary
Overview
Work History
Education
Timeline
Generic

Jody Davis

Dubuque,IA

Summary

High-performing professional with integrity and leadership skills. Applies knowledge and abilities to positively impact organization. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.

Overview

24
24
years of professional experience

Work History

Mobile Crisis Officer

Hillcrest Family Services
Dubuque, IA
12.2000 - Current

Hillcrest Supported Living Visiting Counselor (adults) and Supervised Apartment Living Supervisor (children)

  • Served as Apartment Living Supervisor for 10 years, overseeing daily operations and ensuring the well-being of residents
  • Supervised 3 houses on Hillcrest Campus for boys and girls
  • Supervised apartment living for children in the foster care system
  • Taught and implemented independent living skills
  • Provided daily supervision, monitoring, and skill development as required
  • Provided support to clients and their families during challenging circumstances
  • Provided transportation to and from school/doctor, mental health appointments as needed
  • Maintained and updated school records for grades and attendance
  • Provided daily face-to-face and telephone contact as needed
  • Maintained compliance with State and Hillcrest guidelines by completing all necessary documentation
  • Proficient in developing skills and treatment plans
  • Regularly communicated with referring workers, court officials, coworkers, and others to ensure client's compliance with the program
  • Assisted clients with securing appropriate housing upon reaching adulthood

BHIS (Behavioral Health Intervention Specialist)

  • Enhanced communication skills, anger management techniques, and problem-solving abilities to children and adolescents in the community for over three years
  • Providing family support to the guardians
  • Instructed individuals in problem-solving techniques and self-sufficiency skills
  • Assisted clients in accessing suitable community resources and services
  • Assisted in developing budgeting skills
  • Conducted client assessments to create tailored service plans
  • Timely and accurate documentation of significant information
  • Engaged and fostered meaningful client relationships
  • Provided advocacy support for clients as required
  • Enhanced client skill building through effective coaching
  • Scheduled and facilitated staffing for clients
  • Conducted communication and services with various community support programs
  • Managed and maintained regular doctor and mental health appointments

Family Empowerment Program Counselor

  • Provided therapy and counseling for three different families over a three year period
  • Provided direct assistance to Department of Human Services, Juvenile Court Services in facilitating reunification of families after termination of parental rights
  • Collaborated with parents and children to enhance social development and parenting abilities
  • Conducted therapy sessions in anger management and parenting skills

Lead Generator

Repair360
Barrington, IL
05.2023 - 05.2024
  • Utilized a consultative process to determine the needs of dealer prospects and present appropriate products and solutions
  • Advised and educated dealer prospects of the best solution/fit for their goals/priorities
  • Offered/Secured virtual demonstrations of our products for dealer prospects by making outbound calls
  • Met assigned quotas for managing prospect pipeline and setting appointments
  • Partnered with Inside Sales Representatives to review prospect lists and proposed strategy to attract new business
  • Collaborated with Sales to properly transition accounts for demonstration
  • Overcame objections through the utilization of scripts, understanding the Challenger methodology and objection handling skills
  • Followed up on leads and conducted research to identify potential prospects
  • Maintained accurate data for new and prospective clients in the Salesforce system, meticulously documenting communications, validating information, and attaching relevant documents
  • Stayed up-to-date on all products and solutions, along with their capabilities
  • Consistently achieved all KPI’s outlined by department

Caseworker

Alternative Services
Dubuque, Iowa
1997 - 2000
  • Provided transportation for juveniles and oversaw summer recreational program
  • Provided in-home supervision for juvenile delinquents
  • Managed community service programs, ensuring regular updates to JCO/DHS contact list
  • Provided necessary UA's as required
  • Maintained daily face to face and telephone interactions
  • Created and managed treatment plans, discharge reports, and monthly progress reports

Education

Bachelor of Science - Sociology

University of New Orleans
New Orleans, LA
05-1994

Timeline

Lead Generator

Repair360
05.2023 - 05.2024

Mobile Crisis Officer

Hillcrest Family Services
12.2000 - Current

Caseworker

Alternative Services
1997 - 2000

Bachelor of Science - Sociology

University of New Orleans
Jody Davis