Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jody Dennis

Rochester

Summary

Dynamic Merchandising Specialist at Wegmans Food Markets, Inc., skilled in vendor management and data analysis. Proven track record of enhancing operational efficiency and resolving cost discrepancies. Known for exceptional customer service and strong communication skills, fostering collaboration across teams to drive sales growth and improve processes.

Overview

36
36
years of professional experience

Work History

Merchandising Specialist

Wegmans Food Markets, Inc
Rochester
01.2021 - 06.2025
  • Assisted operation and product support by maintaining vendor contacts, onboarding new vendors, facilitating item setup and item maintenance processes, creating and analyzing reports, and resolving cost and pricing discrepancies.
  • Responsible for the primary focus on all categories for the Meat and Seafood Merchandising Departments.
  • Primary contact for inquiries from business partners, aiming for immediate resolution with independent decision-making, and escalating concerns when necessary.
  • Participated in meetings and followed up on action items.
  • Communicated product changes and merchandising expectations with store teams, and other business partners.
  • Served as a systems expert.
  • Facilitated new item setup and item maintenance work. Product names, descriptions, and photos for stores and eCommerce platforms, including Wegmans.com, Instacart, and Meals2Go, partner with the Master Data team through workflow, maintain vendor contacts, and onboard and set up new vendors.
  • Analyzed, researched, and resolved cost and item data issues (ex. CAO discrepancies).
  • Reviewed store ordering and billing for accuracy.
  • Performed cost maintenance, retail pricing integrity, and confidentiality of information.
  • Prioritized and facilitated projects of medium scope and complexity.
  • Worked cross-functionally on special projects, identified opportunities to continuously improve, and made recommendations to grow sales.
  • Collaborated with other merchandising specialists to develop process improvements and implement best practices across departments.
  • Enabled the Meat and Seafood departments to function seamlessly while supporting Merchants and Group Managers.
  • Assisted with recipe documentation and collaborated with the Labeling team for scaled items.
  • Consistently put customers first by handling needs with sense of urgency and compassion.
  • Responsible for maintaining daily office needs (i.e., Signage, payroll, ordering supplies, maintenance requests, IT, and telecom requests).
  • Responsible for work orders and the execution of department space planning needs.
  • Executed all travel needs for team members.
  • Responsible for submitting all travel expenses, mileage reports, and other expense reports for the Meat and Seafood team members.
  • Coordinated all office meetings and celebrations.

Administrative Assistant - Advanced

Wegmans Food Markets, Inc
Rochester
10.1999 - 01.2021
  • Assisted the vice president of Meat and Seafood Merchandising, Group Managers, and Division Managers
  • Managed daily schedules and appointments for team members.
  • Coordinated communication between departments for seamless operations.
  • Assisted in preparing presentations and meeting materials for leadership.
  • Maintained organized filing systems for important documents and records.
  • Supported inventory management by tracking office supplies and placing orders.
  • Handled incoming calls and directed inquiries to appropriate staff members.
  • Facilitated onboarding processes for new employees, providing necessary training materials.
  • Organized team events and meetings, ensuring all logistics were arranged efficiently.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Answered questions from customers regarding products and services offered by the company.
  • Scheduled appointments between clients and customers and internal staff members.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Directed customer inquiries to appropriate department personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Proofread content for typo-free emails and documentation.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Conducted research on various topics as requested by management.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.

Administrative Assistant

Wegmans Food Markets, Inc
Rochester
08.1989 - 10.1999
  • Responsible for logging in all full-time employment applications and distributing them to the appropriate personnel managers.
  • Coordinated and scheduled temporary corporate office needs via temporary employment agencies.
  • Sent all rejection letters to applicants as needed.
  • Scheduled and coordinated all full-time employment interviews.
  • Liaison between current and potential employees and personnel managers.
  • Developed and updated standard operating procedures for administrative tasks.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries, and directing them to the appropriate Personnel Manager.
  • Scheduled appointments between applicants and personnel managers.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Directed customer inquiries to the appropriate department or Personnel Manager.
  • Proofread content for typo-free emails and documentation.
  • Facilitated communication between different departments within the organization.
  • Developed and maintained filing systems for confidential documents and records.
  • Drove employee feedback to deliver information to management for corrective action.

Education

Some College (No Degree) - Accounting

Bryant & Stratton College
NY

Skills

  • Vendor management
  • Data analysis
  • Retail pricing
  • Inventory management
  • Project management
  • Cost resolution
  • Strong verbal and written communication abilities
  • Organization/prioritization skills
  • Computer and MS Office aptitude
  • Strong and passionate customer service skills
  • Effective communication skills
  • Ability to work and promote working as a team
  • Active listener
  • Quick to adapt to new environments, processes, and system programs
  • Reliable and punctual
  • Friendly and outgoing
  • Interpersonal skills

References

References available upon request.

Timeline

Merchandising Specialist

Wegmans Food Markets, Inc
01.2021 - 06.2025

Administrative Assistant - Advanced

Wegmans Food Markets, Inc
10.1999 - 01.2021

Administrative Assistant

Wegmans Food Markets, Inc
08.1989 - 10.1999

Some College (No Degree) - Accounting

Bryant & Stratton College

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