Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
9
9
years of professional experience
Work History
Chief Operating Officer
Master Environmental Services
10.2019 - Current
Refined organizational structure to consolidate, streamline, and delineate necessary functions.
Cultivated company-wide culture of innovation and collaboration.
Communicated business performance, forecasts and strategies to investors and shareholders.
Maintained P&L and shouldered corporate fiscal responsibility.
Directed technological improvements, reducing waste and business bottlenecks.
Oversaw business-wide changes to modernize procedures and organization.
Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Represented organization at industry conferences and events.
Negotiated contracts and agreements to secure favorable terms and maximize profits.
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed crisis response to minimize potential negative impacts on company.
Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
Assistant General Manager
Stockyard Burgers And Bones
05.2015 - 09.2019
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Resolved problems promptly to elevate customer approval.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Negotiated contracts with vendors to acquire competitive prices and quality products.
Handled cash accurately and prepared deposits.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Collaborated with other departments to establish productive and timely completion of projects.
Professional Reviewer at American Association of Nurse Practitioners-Certification BoardProfessional Reviewer at American Association of Nurse Practitioners-Certification Board