Jody Ewin
Auto Detailer
JOELTON,TN
Summary
Dynamic and dedicated professional with strong interpersonal skills and a proven track record in customer service. Recognized for an outgoing personality and the ability to build rapport with clients, ensuring exceptional service experiences. Open to relocation opportunities in Nashville, TN, bringing a commitment to hard work and a positive attitude to any team. Eager to contribute to a collaborative environment that values customer satisfaction and teamwork.
Overview
3
3
years of professional experience
Work History
Building Porter/Car Detailer
Crash Champions
05.2025 - Current
- Maintained cleanliness and order in building common areas, ensuring a welcoming environment for residents.
- Conducted regular inspections of facilities to identify maintenance needs and report issues promptly.
- Assisted residents with inquiries and requests, fostering positive relationships within the community.
- Managed waste disposal and recycling processes to promote sustainability efforts within the property.
- Developed and maintained inventory of cleaning supplies, optimizing resource allocation and usage efficiency.
- Cleaned and organized building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Collaborated with maintenance teams to coordinate repair schedules and minimize disruption to residents.
- Implemented efficient cleaning routines that enhanced operational productivity and safety standards.
- Trained new staff on best practices for facility upkeep, ensuring consistency in service delivery.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Sanitized high-traffic areas and equipment with approved cleaning supplies.
- Maintained detailed records of all completed tasks to ensure accurate reporting to property management staff.
- Provided backup support to other building staff members as needed, creating a seamless and efficient team environment.
- Reduced maintenance costs by proactively identifying small repair issues before they escalated into larger problems.
Sales associate
Ace hardware
12.2024 - 05.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Implemented visual merchandising strategies to enhance store appearance and drive customer engagement.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Parts Technician
Crash Champions Collision Repair Team
01.2023 - 12.2024
- Managed inventory of parts, ensuring timely availability for repair processes.
- Coordinated with technicians to identify parts requirements for various repair jobs.
- Streamlined parts ordering process, reducing lead times and improving workflow efficiency.
- Implemented tracking systems for inventory management, enhancing accuracy and accountability.
- Resolved discrepancies in part orders by collaborating with suppliers and delivery teams.
- Identified obsolete parts and organized their disposal, optimizing warehouse space utilization.
- Developed effective communication strategies within the team that resulted in reduced miscommunications regarding part orders and inventory levels.
- Reduced downtime in the repair shop by maintaining accurate stock levels of essential parts.
- Established strong relationships with suppliers, fostering a reliable network for timely delivery of orders.
- Collaborated with vendors to negotiate better pricing, resulting in cost savings for the company.
- Managed warranty claims, liaising between manufacturers and customers to expedite resolutions.
- Supported service technicians by accurately identifying required replacement components, reducing repair times significantly.
Cashier
Krystal’s
01.2024 - 06.2024
- I was just a cashier and a drive thru guy it really helped with my customer service skills
- Supervised daily cash handling operations, ensuring accuracy and compliance with company policies.
- Implemented process improvements to enhance checkout efficiency and reduce wait times.
- Coordinated scheduling and workflow among cashier staff to optimize coverage during peak hours.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Monitored inventory levels of cash registers, ensuring adequate change supply for transactions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
Education
High school diploma -
Whites Creek High School
Nashville-Davidson, TN05-2020
Skills
- Production management
- Leadership in supervision
- Mechanical assembly
- Service excellence
- Effective communication
Timeline
Building Porter/Car Detailer
Crash Champions
05.2025 - Current
Sales associate
Ace hardware
12.2024 - 05.2025
Cashier
Krystal’s
01.2024 - 06.2024
Parts Technician
Crash Champions Collision Repair Team
01.2023 - 12.2024
High school diploma -
Whites Creek High School