Jody Falcon

Manage 120 homes in California and Washington state.

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.

Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations. Communicated with clients to understand property needs and preferences. Maintained connections with clients to encourage repeat business and referral Negotiated, facilitated and managed real estate transactions.

Maintained computer and physical filing systems. Coached new hires on company processes while managing employees to achieve maximum production. Took care of billing and processing of all dental claims Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping. Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices. Helped young children feel comfortable at the dentist. Assisted the doctor in surgeries and in the office. Set up office each day and anticipate possible outcomes for each patient.

• Manager Assisted Doctor in all dental Assistant duties. Ran front office with making appointments and keeping doctor on time. Called on collection accounts and collected payments from Patients. Billed Insurance claims and received payments on Patients accounts.