Jody Free
assistant store manager
Kissimmee,FL
Summary
Dynamic retail professional with extensive experience at Bimart, excelling in store operations and inventory management. Proven ability to enhance customer satisfaction through exceptional service and effective task delegation. Skilled in policy enforcement and employee scheduling, fostering a safe and efficient work environment while optimizing operational processes.
Overview
24
24
years of professional experience
Work History
1st Assistant Store Manager
Bimart
06.2023 - 10.2025
- Assisted in managing daily store operations and maintaining optimal inventory levels.
- Supported team in executing merchandising strategies to enhance product visibility.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Learned and utilized point-of-sale systems for efficient transaction processing.
- Collaborated with management to implement store promotions and sales initiatives.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Conducted regular audits of cash registers and reconciled any discrepancies swiftly.
Receiving Manager
Bimart
10.2006 - 10.2023
- Oversaw daily receiving operations, ensuring accurate and timely processing of incoming shipments.
- Implemented inventory control measures to enhance stock accuracy and reduce discrepancies.
- Trained and mentored staff on best practices for receiving and inventory management procedures.
- Coordinated with vendors to resolve shipping issues, enhancing supplier relationships and service quality.
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
- Gathered and processed merchandise returns.
- Optimized warehouse layout to maximize storage capacity while maintaining easy access for staff members.
- Monitored compliance with safety regulations during the receiving process, promoting a safe work environment.
- Conducted regular audits of received goods to ensure quality standards were consistently met.
Front End Cashier/Customer Service Representative
Bimart
10.2001 - 10.2006
- Processed customer transactions accurately and efficiently at point of sale.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash drawer, ensuring accurate financial reporting and accountability.
- Assisted in training new cashiers on operational procedures and best practices.
- Monitored transaction compliance with company policies, safeguarding against fraud risks.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
- Assisted management in monitoring inventory levels near the registers, alerting them to any potential shortages or discrepancies.
- Enhanced customer checkout experience by efficiently processing transactions and providing friendly service.
- Assisted customers in locating products, leading to increased satisfaction and repeat business.
Education
High School Diploma -
Turlock High School
Turlock, CA06-1989
Skills
- Store operations
- Task delegation
- Policy enforcement
- Employee scheduling
- Safety committee
Timeline
1st Assistant Store Manager
Bimart
06.2023 - 10.2025
Receiving Manager
Bimart
10.2006 - 10.2023
Front End Cashier/Customer Service Representative
Bimart
10.2001 - 10.2006
High School Diploma -
Turlock High School