Overview
Work History
Education
Skills
References
Timeline
Generic

Jody Greika

Sturbridge,MA

Overview

24
24
years of professional experience

Work History

Server

Cracker Barrel Restaurant
Sturbridge, MA
09.2021 - Current
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Server

Elm Center Cafe
Southbridge, MA
03.2017 - 03.2020
  • Informed customers of daily specials and signature menu items.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Server

Rustic Kitchen Bistro & Bar
Boston, MA
11.2014 - 02.2017
  • Provided excellent customer service to ensure satisfaction.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Telemarketer

Rescom Exteriors
Auburn, MA
09.2000 - 06.2001
  • Initiated outbound calls to prospective clients using scripts.
  • Managed time effectively by scheduling daily call times based on peak hours or other factors.
  • Consistently met daily, weekly, monthly call quotas set forth by management team.
  • Developed new leads each day at or above quotas.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.

Education

Associate of Applied Science - Office Administration

Salter College
West Boylston, MA
05-2010

Some College (No Degree) - General Studies

Mount Wachusett Community College
Gardner, MA

Some College (No Degree) - General Studies

Quinsigamond Community College
Worcester, MA

Skills

  • Upselling techniques
  • Positive guest interactions
  • Item and specials promotion
  • Sales techniques
  • Order accuracy
  • Exceptional customer service
  • Suggestive selling
  • Strong work ethic
  • Memory retention
  • Calm demeanor

References

References available upon request.

Timeline

Server

Cracker Barrel Restaurant
09.2021 - Current

Server

Elm Center Cafe
03.2017 - 03.2020

Server

Rustic Kitchen Bistro & Bar
11.2014 - 02.2017

Telemarketer

Rescom Exteriors
09.2000 - 06.2001

Associate of Applied Science - Office Administration

Salter College

Some College (No Degree) - General Studies

Mount Wachusett Community College

Some College (No Degree) - General Studies

Quinsigamond Community College

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Jody Greika