Jody Grove
Taylorville,IL
Summary
Dedicated Police Officer skilled at dealing with the general public and handling high-stress situations and emotionally disturbed persons, including domestic violence and child abuse victims.
Overview
22
22
years of professional experience
Work History
Patrol Officer /Evidence Technician
Taylorville Police Department
Taylorville, IL
09.2020 - Current
- Backed up patrol officers during difficult stops or to answer complex questions.
- Issued warnings and citations for traffic violations.
- Structured assignments for subordinates based on current patrol priorities, special requirements and individual strengths.
- Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
- Maintained positive community relations through active communication at crime scenes and assistance with programs such as mentoring underprivileged kids and teaching at Citizen's Police Academy events.
- Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Assisted in special investigations and crime prevention programs.
- Collaborated with court prosecutors and testified in court in support of numerous cases per year.
- Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
- Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
- Obtained information from arrested subjects to conduct debriefings.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Investigated crimes and accidents while administering first aid, securing perimeters and accident scenes and identifying and preserving evidence.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Checked vehicle equipment for proper functioning prior to use.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Responded promptly to calls for protection of life and property, enforcement of laws and ordinances and general public service calls.
- Thoroughly analyzed criminal information and processed crime scenes.
- Interpreted laboratory findings or test results to identify and classify substances, materials or other evidence collected at crime scenes.
- Carried out laboratory examinations and analysis submitted by law enforcement and examiners.
Patrolman
Kincaid Police Department
Kincaid, IL
04.2015 - 09.2020
- Actively patrolled assigned areas to prevent and detect crimes
- Enforced all traffic laws and ordinances and checked speed with radar
- Issued warnings and citations for traffic violations
- Conducted thorough investigations of serious injury and fatality traffic accidents
- Investigated and reported crimes, accidents, offenses and damage to property
- Conducted preliminary investigations at the scenes of major crimes
- Secured crime scenes, gathered evidence and questioned witnesses
- Apprehended offenders and conducted interviews and interrogations
- Assisted in special investigations and crime prevention programs
- Checked all vehicle equipment for proper functioning prior to use
- Responded immediately to calls involving automobile accidents and criminal activity
- Apprehended suspects, read Miranda Rights and transported offenders to jail
- Talked regularly with citizens to establish rapport and become a familiar presence in the area
- Issued traffic citations and electronic tickets for violations of traffic laws
- Immediately reported deficient streetlights, signs and road surfaces to keep residents safe
- Removed disabled vehicles and obstructions from roadways
- Gathered necessary information for court appearances and testified as a witness under oath in court
- Evaluated complaint and emergency-request information to determine response requirements
Patrol Officer
Village Of Raymond
Raymond, IL
08.2019 - 01.2020
- Talked regularly with citizens to establish rapport and become familiar presence in area
- Investigated incidents and crimes, including evidence collection and witness statements
- Gathered necessary information for court appearances and testified as witness under oath in court
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues
- Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability
- Completed reports by recording observations and occurrences and interviewing witnesses following incidents
- Responded immediately in emergency situations, applying CPR and First Aid training
Security Guard
Per Mar Security
3800 East Lake Centre, Suite 200 Quincy, IL 62301
11.2013 - 03.2015
- Actively patrolled assigned areas to prevent and detect crimes
- Evaluated complaint and emergency-request information to determine response requirements
- Assist visitors and serve as concerned public relations representatives
- Protect personnel on the premises
- Protect proprietary and classified information
- Look for and report potential hazards
- Restrict access to authorized people
- Watch for use of illegal drugs and consumption of alcohol
- Perform all Post Order duties as specified in the Per Mar Post Orders
- Perform hourly patrols of the client location
- Report all hazards, incidents, on the job injuries and maintain all daily security logs and reports as required by Per Mar Post Orders
- Possess a thorough knowledge of basic security officer duties as described in Post Orders
- Wear the full and properly maintained uniform on all assignments. (No non-issue items may be be worn without General Manager Approval)
- Carry or wear on your person state security license and Per Mar ID card. * Adhere to all Per Mar policies and procedures
- Maintain a clear driving record for any positions that involve driving company or client vehicles
- Adhere to, be aware of and follow all safety policies and procedures
- Wear and maintain appropriate PPE (Personal Protective Equipment) as outlined for the position and follow all PPE policies and procedures
- Regular and consistent attendance of designated schedule
- All other duties as assigned by Shift/Site supervisor, client or General Manager
Pre-Registration
Memorial Medical Center
701 North 1st Street Springfield, IL 62702
06.2014 - 10.2014
- Effectively managed a high-volume of inbound and outbound customer calls
- Answered a constant flow of customer calls with up to [3 to 4] calls in queue per minute
- Addressed and resolved customer product complaints empathetically and professionally
- Gathered and verified all required customer information for tracking purposes
- Defused volatile customer situations calmly and courteously
- Accurately documented, researched and resolved customer service issues
- Managed high call volume with tact and professionalism
- Acted professionally and patiently when addressing negative customer feedback
- Gathered information from patients required by law and HIPAA.
- Scheduled appoints for incoming patients on a daily bases.
Police Officer
Girard Police Department
111 West Madison Girard, IL 62640
07.2009 - 04.2014
- Actively patrolled assigned areas to prevent and detect crimes
- Enforced all traffic laws and ordinances and checked speed with radar
- Issued warnings and citations for traffic violations
- Conducted thorough investigations of serious injury and fatality traffic accidents
- Investigated and reported crimes, accidents, offenses and damage to property
- Conducted preliminary investigations at the scenes of major crimes
- Secured crime scenes, gathered evidence and questioned witnesses
- Apprehended offenders and conducted interviews and interrogations
- Assisted in special investigations and crime prevention programs
- Checked all vehicle equipment for proper functioning prior to use
- Responded immediately to calls involving automobile accidents and criminal activity
- Apprehended suspects, read Miranda Rights and transported offenders to jail
- Talked regularly with citizens to establish rapport and become a familiar presence in the area
- Immediately reported deficient streetlights, signs and road surfaces to keep residents safe
- Removed disabled vehicles and obstructions from roadways
- Gathered necessary information for court appearances and testified as a witness under oath in court
- Evaluated complaint and emergency-request information to determine response requirements
Police Officer / Dispatcher / Police Explorer Advisor
Virden Police Department
139 North Dye Street Virden, IL 62690
05.2010 - 07.2013
- Evaluated complaint and emergency-request information to determine response requirements
- Gathered necessary information for court appearances and testified as a witness under oath in court
- Removed disabled vehicles and obstructions from roadways
- Immediately reported deficient streetlights, signs and road surfaces to keep residents safe
- Talked regularly with citizens to establish rapport and become a familiar presence in the area
- Apprehended suspects, read Miranda Rights and transported offenders to jail
- Responded immediately to calls involving automobile accidents and criminal activity
- Checked all vehicle equipment for proper functioning prior to use
- Assisted in special investigations and crime prevention programs
- Apprehended offenders and conducted interviews and interrogations
- Secured crime scenes, gathered evidence and questioned witnesses
- Investigated and reported crimes, accidents, offenses and damage to property
- Conducted thorough investigations of serious injury and fatality traffic accidents
- Issued warnings and citations for traffic violations
- Enforced all traffic laws and ordinances and checked speed with radar
- Actively patrolled assigned areas to prevent and detect crimes
- Maintains an ongoing awareness of the location and activity of field personnel via radio communication and computer-aided dispatch equipment
- Responds to emergency and non-emergency phone contacts to include TDD's, with City residents and the public, and provides information, referral service, or police assistance; monitors intrusion alarm
- Enters and retrieves criminal justice information using
local, state, and national computer systems in response to operational needs
and policies; makes determinations and relays information to duty officers from
9-1-1 and teletype information received; uses computer-aided dispatch system to
create a permanent record of police response activity.
- Receives varied information via telephone and determines
priorities and need for both police response and reports; writes police reports
from information received.
- Distributes police related information to other law
enforcement agencies via telephone, FAX, radio and/or computer communications
systems.
- Assists in the processing of individuals who have been
detained for legal processing.
- Assists in the training of new dispatch personnel and the orientation of other personnel in proper communication techniques and dispatch procedures
Cashier / Stocker
Freedom Oil Gas Station
102 South Third Street Girard, IL 62640
02.2010 - 11.2010
• Stock condiments, cigarettes, and
beer, soda, water, juice, candy, and food items.
• Run register.
• Count register before and after shift.
• Clean store and gas pumps.
• Watch and notify police of drive offs.
• Lotto machine.
• Run register.
• Count register before and after shift.
• Clean store and gas pumps.
• Watch and notify police of drive offs.
• Lotto machine.
Termite Tech
Garella Pest Control Services
1825 Elizabeth Road Staunton, IL 62088
04.2005 - 04.2010
• Pick up
daily work orders and drop off.
• Maintain vehicle and fueled.
• Document time at each location.
• Scan and maintain termite stations.
• Crawl through crawlspaces and attics.
• Order supplies weekly.
• Commercial Pest control for roaches, ants, and water bugs.
• Maintain vehicle and fueled.
• Document time at each location.
• Scan and maintain termite stations.
• Crawl through crawlspaces and attics.
• Order supplies weekly.
• Commercial Pest control for roaches, ants, and water bugs.
Front Desk Clerk / Night Auditor
Holiday Inn Express
12759 Fort Campbell BLVD Oak Grove, KY 42262
04.2002 - 04.2005
- Greeted and welcomed all hotel guests with a smile
- Delivered messages, mail and packages left for guests and hotel facilities in a timely manner
- Resolved service-related problems in a timely manner
- Collaborated with maintenance and housekeeping to make sure all guest were satisfied
- Reviewed account information and charges with guests during check-out
- Escorted guests to their assigned rooms, including transporting their luggage
- Processed telephone and walk-in reservations in a timely manner.
- Executed prompt wake-up calls each morning
- Greeted, registered and assigned rooms to guests of hotels or motels
- Answered department telephone calls within [3] rings, using correct salutations and telephone etiquette
- Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers
- Promoted the hotel brand
- Verified customers' credit and established how the customer would pay for the accommodation
- Computed bills, collected payments and made change for guests
- Greeted and registered guests and issued keys
Education
High School Diploma - undefined
South Fork Community High School
1993
PT - Officer Training - Law Enforcement
Illinois Law Enforcement Training and Standards Board
2010
Law Enforcement Transition - Law Enforcement
Southwestern Illinois College
Belleville, IL2016
Skills
- Traffic laws
- Report writing
- Court preparation
- Criminal law knowledge
- Emergency vehicle operation
- Court testimony
- De-escalation techniques
- Exemplifies integrity
- Crisis intervention specialist
- Search and seizure procedures
- Traffic control
- Emergency planning
- Domestic violence prevention
- Calm in emergency situations
Work References
Dwayne Wheeler, Chief - 217-824-2211
108 W Vine Street
Taylorville, IL 62568
Known 5.5 Years
Fred Snodgrass , Retired Macoupin County Deputy - 217-899-2665
2202 Eastwood Drive
Taylorville, IL 62568
Known 12 years Worked in same County as I did.
Jay Dewitt, Officer - 217-370-4550
248 S Brooks
Waverly, IL 62692
Known 12 Years worked for same department in Girard, IL.
Accomplishments
- Awarded “Officer of the Year Finalist” in May, 2018 for top 3 for Christian County. I also was in top six for 2017
Timeline
Patrol Officer /Evidence Technician
Taylorville Police Department
09.2020 - Current
Patrol Officer
Village Of Raymond
08.2019 - 01.2020
Patrolman
Kincaid Police Department
04.2015 - 09.2020
Pre-Registration
Memorial Medical Center
06.2014 - 10.2014
Security Guard
Per Mar Security
11.2013 - 03.2015
Police Officer / Dispatcher / Police Explorer Advisor
Virden Police Department
05.2010 - 07.2013
Cashier / Stocker
Freedom Oil Gas Station
02.2010 - 11.2010
Police Officer
Girard Police Department
07.2009 - 04.2014
Termite Tech
Garella Pest Control Services
04.2005 - 04.2010
Front Desk Clerk / Night Auditor
Holiday Inn Express
04.2002 - 04.2005
High School Diploma - undefined
South Fork Community High School
PT - Officer Training - Law Enforcement
Illinois Law Enforcement Training and Standards Board
Law Enforcement Transition - Law Enforcement
Southwestern Illinois College
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