Jody Haas
Orange City,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
11
11
years of professional experience
Work History
Bartender
Fraternal Order Of Eagles
03.2022 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender Supervisor
Mc Cabes
09.2019 - 10.2022
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
- Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment.
- Trained multiple new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Server Shift Leader
Twisted Chopstick
10.2016 - 10.2019
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Bartender/Manager
Dales Ales
12.2012 - 10.2016
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained several new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Education
High School Diploma - General Studies
Hill Park Secondary
Hamilton Ont01.1982
Skills
- Cash Register Operation
- Classic Cocktails
- Food and Beverage Management
- Error Identification
- Attending Multiple Customers
- Responsible Alcohol Service
- Sales Expertise
- Patron Experiences
- Suggestive Selling
- Liquor, Beer and Wine Knowledge
- Safe Serving Knowledge
- Anticipating Guest Needs
- Food Preparation and Safety
- Alcohol Ordering
- Health Code Compliance
- Ordering Bar Supplies
- Aloha POS
- Guest Satisfaction
- Patron Rapport
- Safe Food Handling Procedures
- Team Training
Timeline
Bartender
Fraternal Order Of Eagles
03.2022 - Current
Bartender Supervisor
Mc Cabes
09.2019 - 10.2022
Server Shift Leader
Twisted Chopstick
10.2016 - 10.2019
Bartender/Manager
Dales Ales
12.2012 - 10.2016
High School Diploma - General Studies
Hill Park Secondary
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