Dynamic individual with enthusiasm and a positive attitude. A self starter, goal oriented, hard working and able to handle stress. Have excellent interpersonal skills and find it easy to build and maintain good working relationships as well as influence and motivate people. A reliable, organized, attentive to detail and always striving to be professional in both appearance and approach.
Overview
12
12
years of professional experience
Work History
Lead System Administrator
Ohio Valley Electric Corporation
Piketon, OH
04.2016 - 09.2021
Analyzed business process needs and designed workflows that support employees aligned with new data entry and record keeping system requirements.
Collaborating with executive leadership and mid-level employees to develop operational performance report requirements, training, and change management
Coordinate user group events and oversee user group operations
Conversion of multiple archival systems into electronic software (Key-Text Spufi DataGlance) according to data content
Used Microsoft Teams for chat messaging, team meetings, video calls, channels, and Teams
Enabled real-time collaboration through coordinated editing of Microsoft 365 files using Word, Excel, and PowerPoint.
Manager Material Services Support for Supply Chain
American Electric Power Inc.
Columbus, OH
01.2010 - 04.2016
Single point responsibility for asset-management software refinement, management, and adoption
Employee change-management team-building strategies and meeting facilitation for 400 employees and user groups
Developed report analysis tracking poor-practice management across multiple aspects
Generation operations representative directing face-to-face communications with supply chain management vendors, selecting vendors and planning for pandemics
Education
Master of Business Administration - Process Management
Franklin University
Columbus
Bachelors of Science Degree - Management Information Systems
Franklin University
Columbus
Skills
Excellent in communication, problem solving and time resource management
Work and Collaborate closely with team members
Ability to concentrate on multiple projects and processes while keeping priorities in mind
Data analysis
Ability to calmly de-escalate stressful situations
Highly proficient in Microsoft Word, Excel, PowerPoint and Microsoft Project
Clear verbal and phone communications
Timeline
Lead System Administrator
Ohio Valley Electric Corporation
04.2016 - 09.2021
Manager Material Services Support for Supply Chain
American Electric Power Inc.
01.2010 - 04.2016
Bachelors of Science Degree - Management Information Systems
Franklin University
Master of Business Administration - Process Management