Summary
Overview
Work History
Education
Skills
Timeline
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Jody Harris

Tulsa

Summary

Dynamic leader with proven expertise in P&L management and staff development, honed at MyEyeDr and other notable companies. Excelled in driving financial performance and fostering team growth, achieving notable revenue growth through strategic sales initiatives and effective leadership. Skilled in labor cost controls and communication, adept at aligning team efforts with business goals.

Overview

8
8
years of professional experience

Work History

General Manager

MyEyeDr
02.2020 - Current
  • Managed Profit & Loss (P&L) reports to drive fiscal responsibility and optimize financial performance.
  • Analyzed and adjusted top-line sales strategies to maximize revenue and achieve business goals.
  • Controlled budgets by strategically manipulating retail sales to improve profitability.
  • Monitored financial metrics to ensure cost efficiency and resource allocation.
  • Implemented sales initiatives to enhance revenue growth while maintaining budget discipline.
  • Communicated financial insights and sales performance to leadership and team members to align business strategies.
  • Led and developed a high-preforming team by providing coaching, mentorship, and professional development opportunities.
  • Fostered a positive workplace culture to enhance employee engagement, retention, and productivity.
  • Set clear performance expectations and provided regular feedback to drive individual and team success.
  • Managed workforce scheduling and staffing to optimize operational efficiency and customer service.
  • Conducted performance evaluations and corrective actions to maintain a high standard of excellence.
  • Facilitated clear and effective communication between leadership and frontline employees to drive collaboration and efficiently.

Optician and Lab Tech

Dr. Robert Zoellner and Associates
01.2019 - 01.2020
  • Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.

Supervisor

Lifetime Fitness
01.2017 - 01.2019
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Devised and implemented processes and procedures to streamline operations.
  • Assessed staff needs and offered assistance with checking in patrons during busy times.
  • Assigned schedules and specific tasks to workers for optimal coverage.
  • Proven ability to develop and implement creative solutions to complex problems.

Education

High School Diploma -

Bixby High School
Bixby
05-2017

Skills

  • Labor cost controls
  • Staff management
  • P&L management
  • Communication skills
  • Goal setting
  • Leadership and team building
  • Training and development
  • Sales
  • Effective leader

Timeline

General Manager

MyEyeDr
02.2020 - Current

Optician and Lab Tech

Dr. Robert Zoellner and Associates
01.2019 - 01.2020

Supervisor

Lifetime Fitness
01.2017 - 01.2019

High School Diploma -

Bixby High School

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Jody Harris