Receptionist
United Methodist Homes -Highlands
01.2020 - Current
- Helped with scheduling other departments.
- Maintained organized front desk area, contributing to overall office efficiency and cleanliness.
- Assisted with basic administrative tasks, supporting daily operations of the office environment.
- Utilized office equipment such as printers and fax machines for routine tasks and communications.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying and filing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted in event planning and execution, ensuring seamless operation of company functions.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Handled assignments independently with good judgement and critical thinking skills.
