Hi, I’m
Jody Jordan
Muncie,IN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 10 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Overview
15
years of professional experience
1
Certification
Work History
Goodwill of Central and Southern Indiana
Site Leader
10.2018 - Current
Job overview
- Started October 2018 as a shift lead and promoted to Site Lead in 2021
- Responsible for meeting and exceeding budget requirements
- Retention of employees
- Responsible for employee development
- Payroll/Scheduling
- Training in donations, textiles, wares, Ecommerce, and Sales Floor
- Training of Team Leads
- Host Volunteers multiple times a year for Goodwill Foundation
- Leader of Goodwill Mission in the retail space
- Managing KPI's to adjust for optimal sales, AVIS and ARIP, understanding STR
- P&Ls
- Retail Site of the year for 2023
- Responsible for store 1 Goodwill's flagship store in Broad Ripple currently
- Serve on the Learning and Development committee for the retail division
- Trained Regional Director for the first ever stores that will be opening in Puerto Rico
- Maintain payroll and expense budgets
- Site of the Year 2024.
Servpro
Office Manager
01.2014 - 01.2017
Job overview
- Supervised all outgoing and incoming projects
- Certified in Microbial, Fire and Water Restoration
- Completed estimates for insurance companies
- Supervised all technicians
- AP/AR.
Clean Trust Restoration
Office Manager
01.2010 - 01.2014
Job overview
- Supervised all outgoing and incoming projects
- Certified in Microbial, Fire and Water Restoration
- Completed estimates for insurance companies
- Supervised all technicians
- AP/AR.
Education
Southport High School
Core 40
Skills
- Leadership
- Microsoft
- G-Suite
- Learning and Development
- Compliance
- Payroll
- Loss Prevention
- Scheduling
- Project Management
- Organization
- Teamwork
- Decision-making
- Adaptability
- Problem Solving
- Communication
- Xactimate
- Office Management
- Inventory Replenishment
- Program implementation
- Team Management
- Technical knowledge
- Emergency Response
- Staff Development
- Security management
- Security awareness
- Inventory procurement
- Facility Inspection
- Team Supervision
- Strategic Planning
- Building Codes
- Financial Management
- Safety awareness
- Business Administration
Certification
- Leadershp Series 1 &2, Goodwill of Central of Southern Indiana - 2023
Timeline
Site Leader
Goodwill of Central and Southern Indiana
10.2018 - Current
Office Manager
Servpro
01.2014 - 01.2017
Office Manager
Clean Trust Restoration
01.2010 - 01.2014
Southport High School
Core 40
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