Jody Jusko
Cuba,NY
Summary
Customer-oriented Store Manager offering over 10 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
11
11
years of professional experience
Work History
Store Manager
Allegany Mountain Resort
East Otto, NY
06.2013 - 04.2024
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Updated POS system with new products and promotional offers.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Scheduled, assigned, and monitored daily work activities of customer service team members.
- Monitored inventory levels to ensure availability of products for customers.
- Researched potential new suppliers in order to find the best value for goods and services.
- Maintained records of all purchases including item descriptions, costs, quantities received.
- Researched competitors and sourced new vendors.
Education
High School Diploma -
Wellsville High School
Wellsville, NY06-1994
Some College (No Degree) - Non Western History
Erie Community College
Buffalo, NYSkills
- Retail Transactions Processing
- Maximizing Profitability
- Customer Service Delivery
- Promotions And Specials
- Inventory Tracking And Storage
- Pricing Strategies
- Strategic Sales
- Customer Service Management
- Recruiting And Hiring
Timeline
Store Manager
Allegany Mountain Resort
06.2013 - 04.2024
High School Diploma -
Wellsville High School
Some College (No Degree) - Non Western History
Erie Community College