Jody Lynn Mendoza
Dunn
Summary
Professional with solid experience in court administration and legal procedures, well-versed in case management, document preparation, and courtroom support. Strong focus on teamwork, ensuring seamless operations and adapting to evolving requirements. Reliable, organized, and skilled in legal research, record keeping, and communication. Proven ability to enhance efficiency and contribute to judicial processes effectively.
Overview
18
18
years of professional experience
Work History
Deputy Clerk of the Court
Harnett County Clerk of Court
01.2023 - 07.2025
- Managed case filings and maintained court schedules to ensure timely processing of legal documents.
- Coordinated communication between court officials, attorneys, and the public to facilitate information exchange.
- Oversaw documentation accuracy, ensuring compliance with legal standards and court procedures.
- Developed and implemented improved record-keeping systems to enhance data retrieval efficiency.
- Trained new staff on court policies, procedures, and software applications for streamlined operations.
- Reviewed legal documents for completeness and adherence to statutory requirements before submission to judges.
- Supported judges with case management, organizing schedules and maintaining updated calendars for hearings, trials, and conferences.
ACCOUNTANT
HANDY HARVIN LLC
11.2019 - 06.2022
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Maintained CRM database with customer updates and report generation.
HEAD FLORIST
SUNNY LYNN’S FLOWER SHOP
06.2017 - 10.2019
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
HEAD FLORIST
DAIL A ROSE
01.2017 - 05.2017
- Quoted, generated and processed customer orders to meet specifications and various occasions.
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals and banquets.
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
HELP DESK TECHNICIAN
ARMY
10.2014 - 02.2016
- Configured hardware, devices and software to set up work stations for employees.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Installed, modified and repaired software and hardware to resolve technical issues.
SECRETARY
ARMY
11.2011 - 10.2014
- Answered multi-line phone system and greeted callers enthusiastically.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Completed accurate daily report documents, memos and invoices.
INFORMATION TECHNOLOGY SPECIALIST
ARMY
11.2009 - 01.2011
- Used ticketing systems to manage and process support actions and requests.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Assisted customers with product selection based on stated needs, proposed use and budget.
- Communicated regularly with customers concerning data exchange and technology integration.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
ORDERLY SECRETARY
ARMY
09.2007 - 10.2009
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Produced highly accurate internal and external letters and memoranda.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Recorded minutes at board meetings adhering to proper procedures and bylaws.
Education
Bachelor of Science - Project Management and Supervision
Palm Beach State College
Lake Worth, Florida06.2020
Associates of Science - Paralegal Studies
Palm Beach State College
Lake Worth, Florida05.2020
Skills
- Technical Proficiency
- Case processing
- Filing systems
- Document preparation
- Court procedures
- Legal documentation
- Work prioritization
- Docket management
- Legal terminology
- Domestic Violence
- Small Claims
- Odyssey filings
Timeline
Deputy Clerk of the Court
Harnett County Clerk of Court
01.2023 - 07.2025
ACCOUNTANT
HANDY HARVIN LLC
11.2019 - 06.2022
HEAD FLORIST
SUNNY LYNN’S FLOWER SHOP
06.2017 - 10.2019
HEAD FLORIST
DAIL A ROSE
01.2017 - 05.2017
HELP DESK TECHNICIAN
ARMY
10.2014 - 02.2016
SECRETARY
ARMY
11.2011 - 10.2014
INFORMATION TECHNOLOGY SPECIALIST
ARMY
11.2009 - 01.2011
ORDERLY SECRETARY
ARMY
09.2007 - 10.2009
Associates of Science - Paralegal Studies
Palm Beach State College
Bachelor of Science - Project Management and Supervision
Palm Beach State College
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