Dedicated Patient Care Technician with extensive experience at Kaiser Permanente, skilled in EKG operation and vital signs monitoring. Proven ability to provide compassionate care while supporting nursing staff and enhancing patient experiences. Recognized for effectively managing high-pressure situations and training new team members in quality assurance processes. Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.