Jody Meisel
Fort Lee
Summary
Dynamic Property Management Coordinator with a proven track record at Westfield Garden State Plaza, excelling in tenant relations and compliance monitoring. Skilled in Yardi software and committed to exceptional customer service, I enhance operational efficiency and foster positive relationships, ensuring tenant satisfaction and streamlined property management processes.
Overview
17
17
years of professional experience
Work History
Property Management Coordinator
Westfield Garden State Plaza
07.2022 - 10.2025
- Coordinated tenant relations, addressing inquiries and resolving issues to enhance satisfaction.
- Managed lease administration processes, ensuring compliance with property regulations and policies.
- Assisted in budgeting and forecasting for property operations, contributing to financial planning accuracy.
- Implemented maintenance tracking systems, improving response times for service requests and repairs.
- Organized property inspections, documenting findings and coordinating necessary follow-up actions with vendors.
- Contributed to the development of company policies and standard operating procedures, resulting in improved overall performance and tenant satisfaction.
- Ensured timely completion of routine maintenance tasks, preserving the overall condition and appearance of properties.
- Assisted in monitoring legal compliance across all areas of property management operations, mitigating potential risks or liabilities effectively.
- Coordinated move-in/move-out processes to ensure a smooth transition for both new and departing tenants.
- Managed vendor relationships for cost-effective services while maintaining high-quality work standards.
- Provided exceptional customer service by responding promptly to tenant inquiries or concerns, maintaining positive relationships throughout the community.
Assistant Conceirge Manager
LIVunLtd
03.2016 - 06.2022
- Coordinated schedules and appointments for senior management, optimizing time management and operational efficiency.
- Developed training materials and conducted sessions to enhance team productivity and service quality.
- Streamlined communication processes between departments, improving collaboration and information flow.
- Assisted in project planning and execution, ensuring alignment with organizational goals and client expectations.
- Implemented feedback mechanisms to gather insights from clients, driving improvements in service delivery.
- Mentored junior staff on best practices, fostering a culture of continuous learning and professional growth.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
Merchandise Receiving Manager
Barnes And Noble Bookstore
01.2015 - 12.2015
- Oversaw inventory management processes, ensuring accurate and timely receipt of merchandise.
- Coordinated with vendors to streamline delivery schedules and optimize receiving operations.
- Trained staff on best practices for inventory control and safety procedures.
- Implemented process improvements that enhanced efficiency within receiving workflows.
Merchandise Manager
Barnes & Noble
08.2008 - 01.2015
- Led merchandise planning and assortment strategies to enhance product placement and visibility.
- Collaborated with cross-functional teams to optimize inventory management and reduce excess stock.
- Analyzed sales data to forecast trends, guiding purchasing decisions and promotional strategies.
- Mentored junior staff on merchandising best practices, improving team performance and product knowledge.
Education
Bachelor of Science - Therapeutic Recreation
Utica College
Utica, NY08-1991
Skills
- Tenant relations
- Property inspections
- Real estate transactions
- Rent collection
- Microsoft office
- Yardi software
- Facilities management
- Exceptional oral and written communication skills
- Customer service-focused
- Adaptable
- Property tours and inspections
- Maintenance scheduling
- Administrative support
- Valid [state name] driver's license
- Payment collection
- Compliance monitoring
- Database management
- Vendor management
- Skilled multi-tasker
- Work order monitoring
- Teamwork
- Customer service
- Time management
- Adaptability and flexibility
- Property showing
- Data entry
- Task prioritization
- Self motivation
- Interpersonal skills
Timeline
Property Management Coordinator
Westfield Garden State Plaza
07.2022 - 10.2025
Assistant Conceirge Manager
LIVunLtd
03.2016 - 06.2022
Merchandise Receiving Manager
Barnes And Noble Bookstore
01.2015 - 12.2015
Merchandise Manager
Barnes & Noble
08.2008 - 01.2015
Bachelor of Science - Therapeutic Recreation
Utica College