All Microsoft (Excel, Word, Powerpoint)
Jody Mejia
Salt Lake City,UT
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Knowledgeable Billing Assistant organized in managing files and staying on top of assignments. Flexes easily between staff and employee needs. Versed in recruitment, onboarding and training.
Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Nursing position. Ready to help team achieve company goals.
Experienced CNA/Caregiver with over 3 years of experience in Healthcare/Homehealth. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Admin/HR
Supreme Concepts Innovative
Las Vegas, NV
04.2022 - 07.2022
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Assigned work activities for staff related to employment, compensation, labor relations and employee relations.
- Recruited and screened qualified potential employees.
- Set up orientations and initial training for new employees.
Medical Billing Assistant
Alta Management Services
Salt Lake City, UT
10.2021 - 04.2022
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Delivered timely and accurate charge submissions.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Filed and updated patient information and medical records.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Managed billing calendar and scheduled claims for payments.
- Prepared accounts with past due balances and transferred those cases to collection agency.
CNA
Brightstar Healthcare
Murray, UT
05.2021 - 11.2021
- Transported patients between rooms and appointments or testing locations.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Obtained client medical history, medication information, symptoms and allergies.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Facilitated personal hygiene management, feeding and ambulation.
CNA
Legacy Village
Sugarhouse, UT
09.2019 - 10.2021
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Live-In Caregiver
Home Helpers LLC
St. George, UT
01.2021 - 05.2021
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Scheduled daily and weekly care hours for client caseload.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained entire family's schedule and organized events.
- Recorded status and duties completed in logbooks for management.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Assisted with daily living activities, running errands and household chores.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Transported clients to and from medical appointments with safety and efficiency.
Hotel Night Auditor
Marriot International
Murray, UT
06.2020 - 01.2021
- Balanced hotel accounts and resolved discrepancies.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Performed nightly updates to room charges and rates.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Input financial data and produced reports using FOSSEE.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Verified deposits, rectified discrepancies and processed end-of-day paperwork using FOSSEE with 100% accuracy.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
Education
Associates Of Science (General Education) - Populational Health
Utah Tech University (Dixie)
St George, UT 01.2021 - 05.2021
General Education
Salt Lake Community College
Taylorsville UT 08.2019 - 01.2021
Skills
Office administration
undefinedSoftware
Fossee Hotel/Computer System
Centricity
Certification
Certified Nursing Assistant
Timeline
Admin/HR
Supreme Concepts Innovative
04.2022 - 07.2022
Medical Billing Assistant
Alta Management Services
10.2021 - 04.2022
CNA
Brightstar Healthcare
05.2021 - 11.2021
Live-In Caregiver
Home Helpers LLC
01.2021 - 05.2021
Associates Of Science (General Education) - Populational Health
Utah Tech University (Dixie)
01.2021 - 05.2021
Hotel Night Auditor
Marriot International
06.2020 - 01.2021
CNA
Legacy Village
09.2019 - 10.2021
Certified Nursing Assistant
09-2019
General Education
Salt Lake Community College
08.2019 - 01.2021
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