Jody Nierman
Plymouth,Minnesota
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 25 years of management performance.
Overview
23
23
years of professional experience
Work History
Area Manager Retail Sales
Wine Merchants
04.2023 - Current
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Supplier and Corporate performance goal achievement.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Dedicated to expanding client bases by building lasting relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
Senior Supplier Manager
Wine Merchants
01.2018 - 04.2023
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring wine inventory integrity targets for finished goods.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
- Monitored supplier performance for compliance with contract terms and quality standards.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
- Managed supplier team of four and liaison for Trade and Development team.
- Built exceptional rapport with suppliers companies to create seamless operations, goal achievements and revenue.
Brand Manager
Wine Merchants
03.2009 - 01.2018
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Developed and executed branding campaigns to educate sales team and customers on product features, benefits and values.
- Organized and delivered training sessions for new product content and educational as well as marketing plans.
- Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences.
- Researched and identified new opportunities for product and brand development.
- Spearheaded strategic brand plans for multiple product lines to increase market share and brand awareness.
- Researched market trends to identify customer needs and preferences for strategic planning.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Conducted research and analysis to determine brand positioning and messaging.
District Manager
Wine Merchants
03.2004 - 06.2009
- Supervised 6 sales consultants to enforce high-quality standards of Brand development, goal attainment and customer relations.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking sales team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
- Built positive and productive relationships with store and field leadership.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Sales Consultant Representative
Wine Merchants
02.2001 - 06.2004
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated new leads through networking and attending industry events.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Education
WSET Level 2 - Wine Education
WSET
St. Paul, MN08.2022
Certificate of Completion - Organizational Leadership
Leadership Development
St. Paul, MN12.2019
High School Diploma -
Wayzata High School
Plymouth, MN05.1982
Skills
- Controlling Costs
- Relationship Building and Management
- Business Development and Planning
- Operations Management
- Sales Expertise
- Brainstorming Ideas
- Business Development
- Goals and Performance
- Customer Relationship Management
Timeline
Area Manager Retail Sales
Wine Merchants
04.2023 - Current
Senior Supplier Manager
Wine Merchants
01.2018 - 04.2023
Brand Manager
Wine Merchants
03.2009 - 01.2018
District Manager
Wine Merchants
03.2004 - 06.2009
Sales Consultant Representative
Wine Merchants
02.2001 - 06.2004
WSET Level 2 - Wine Education
WSET
Certificate of Completion - Organizational Leadership
Leadership Development
High School Diploma -
Wayzata High School
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