JODY PARKER
Summary
Dynamic Human Resources Generalist with 10 years of experience managing a broad range of human resource functions while serving as an on-site specialist. Supports and guides cross-functional team members while implementing best practices within the HR team. Serves as HR champion in administering and advancing HR functions while acting as a resource on policy interpretation and implementation.
Overview
7
7
years of professional experience
Work History
Human Resources Generalist
Nissan Trading Corporation America
03.2023 - Current
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Developed and enforced company policies and procedures relating to human resources activity.
- Coached managers through employee engagement, documentation, discipline, and performance improvement plans.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Conducted confidential investigations of discrimination, harassment, and workplace violence.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Briefed job applicants regarding responsibilities, benefits, and schedules to provide information regarding job specifications and logistics.
- Developed and coordinated employee training programs to improve productivity and performance.
Human Resources Director
Ahava Healthcare
02.2022 - 03.2023
- Handled onboarding process for newly hired employees and distributed all paperwork.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Monitored administration of benefits program to maintain compliance with the employee insurance program.
Human Resources Manager
TransCor America
06.2020 - 02.2022
- Plans, organizes and administers human resource activities
- Participate in the development of departmental goals, objectives and systems
- Leads day-to-day HRIS administration to include status/position changes, new hire entry, termination entry, EDI set up, transfer, and audit, Open Enrollment and Life Event annual set up and ongoing maintenance, and administration of performance management program
- Performs benefits administration that include enrollments, terminations, claim resolution, change reporting, and communicating benefit information to employees
- Lead recruiting/staffing efforts and provide backup and input to the HRBP and Company President, for both exempt and non-exempt positions (company-wide)
- Responsible for all aspects of Leave administration
- Responsible for revising all policies and procedures as Senior Leadership directs and providing escalation when necessary
- May provide counsel to employees and managers regarding complaints, personnel practices, policies and procedures
- Maintain records, reports, and logs pertaining to employee life cycle management
- Participates in meetings with the Senior Leadership team and serves as back up when HRBP is out
- Ensures compliance requirements for all federal, state laws related to employment
- Consults legal counsel to ensure that company practices comply with federal and state law as needed
- Create Recruiting KPI's
- Create new hire orientation, training, and education
- Implementation of multiple system modules within UKG.
HR Generalist
TransCor America
11.2019 - 06.2020
- Identified and evaluated qualified candidates to meet clients' production, clerical, and mid-level managerial staffing needs
- Sourced qualified candidates through various recruitment tools such as; Indeed, ZipRecruiter, LinkedIn, and Career Builder
- Evaluated the training and experience of job applicants to determine that master qualifications are met for competitive positions using applicant-tracking system
- Conducted both phone screenings and on-site interviews for selected candidates
- Overseen the collecting and processing of applicant resumes, assessment results and other supporting documentation
- Coached, counseled, trained and advised agency leaders regarding corrective and disciplinary action process, performance management, and related issues that impact job performance
- Facilitated background results, pre-adverse actions, drug screen results, and start date changes
- Maintained records (including both medical files and disciplinary files, equal employment opportunity reports) with complete and thorough documentation of incidents ad resolution of issues in accordance with best practices, legal risk mitigation
- Supported transactional processing to include transfers, separations and pay changes for employees throughout multiple companies.
Human Resources Liaison
American Health Partners
03.2019 - 11.2019
- Troubleshoot and resolve problems with HR software
- HRIS applications proficient production support and minimize downtime
- Benefits Management
- Assisted SR Management with making key decisions
- Employee Relations
- Improved organizational filing systems for confidentiality
- Set, enforced, and explained HR policies to team members to cultivate educations, complains and a satisfied workplace
- Communicated with potential new hires to provide clarity on expected tasks, compensation and policies
- Review job descriptions
Regional Benefits Partner
04.2018 - 03.2019
- Developed and oversaw incentive plans, stock options, corporate cards and compensation policies determined by financial analysis
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions
- Checked employees' benefits enrollment for accuracy and inputted all data into Employee Navigator
- Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
Corporate Payroll Specialist
12.2016 - 03.2018
- Weekly payroll for 500+ employees in multiple states
- Oversaw day-to-day processing of time sheets
- Setting up Garnishments
- Assisting employees with all payroll issues.
Payroll Specialist
08.2016 - 12.2016
- Weekly payroll for 5 facilities
- Oversaw day-to-day processing of time sheets
- Setting up Garnishments
- Assisting employees with all payroll issues.
Education
High School Diploma -
01.1997
Skills
- Records Management
- Employee Onboarding
- Policy Implementation
- Performance Management
- Employee Relations
- Talent Management
- New Employee Orientations
- Benefits and Compensation
- Termination Procedures
- HR Management
- Workers' Compensation
- Regulatory Compliance
References
Melissa Liddle, TransCor America, 916-759-3765 Melissa Knight, TransCor America, American Health Partners, 615-519-7336 Susan Martin, Ahava Healthcare, 615-417-3036
Test for PHR certification in February 2024
Excited to obtain my PHR certification and then work to obtain the SHRM certification as well.
Timeline
Human Resources Generalist
Nissan Trading Corporation America
03.2023 - Current
Human Resources Director
Ahava Healthcare
02.2022 - 03.2023
Human Resources Manager
TransCor America
06.2020 - 02.2022
HR Generalist
TransCor America
11.2019 - 06.2020
Human Resources Liaison
American Health Partners
03.2019 - 11.2019
Regional Benefits Partner
04.2018 - 03.2019
Corporate Payroll Specialist
12.2016 - 03.2018
Payroll Specialist
08.2016 - 12.2016
High School Diploma -
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