Playing Games
Jody Parsons
East Bethel,MN
Summary
I am a Highly motivated employee with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proudly offering over 20+ years of experience assisting Individuals with disabilities. I have knowledge in all federal and state regulations and laws related to 245D compliance. I am skilled in recruiting hiring, training, and evaluating staff. I’m a resourceful and self-directed individual comfortable handling stressful situations with courtesy and respect. Dedicated to promoting a safe, healthy, and secure environment, and implementing programs and activities for residents.
Overview
18
18
years of professional experience
Work History
Designated Coordinator
BrightPath-MN
West St. Paul, MN
11.2023 - Current
- Ensure 245D annual training requirements are met by all direct support staff
- Provide staff training on shadow shifts, client service requirements, support plans, and person-centered planning
- Ensure compliance with 245D.07 Service Planning and Delivery and 245D.071 Service Planning and Delivery; Intensive Support Services
- Ensure high-quality documentation and performance by making sure that appropriate quality assurance measures are in place
- Conduct client intake, admission, and assessments, and ensure that individualized service plans are developed, implemented, reviewed, revised as necessary, and reported on as required by licenser/certification standard
- Attend client support team meetings as needed
- Serve as a communication liaison between guardians and/or other service providers
- Maintain annual and as-needed Client Service agreement renewals.
Store Manager
Casey’s General Store
St. Francis, MN
04.2023 - 11.2023
- Execute Casey's strategic initiatives, drive sales, and maintain quality and service standards within your store
- Ensure your store is stocked and clean so we can continue to build strong relationships with our guests and communities
- Hire and train new team members in the Casey's Way! Manage and oversee the performance of teams
- Supervise the preparation of food
- Ensure the promotion of sales by introducing effective strategies
- Maintain communication links with superiors for growth and productivity
- Control teams for the provision of authentic guest service
- Maintain cleanness within and around stores.
Independent Living Skill Manager
Accessible Space Inc
St. Paul, MN
01.2015 - 03.2023
- Build a work environment that stresses positive, responsible, and accountable work performance
- Interview and hire ILS Workers as needed to maintain service operation
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Organize, special events such as conferences or training sessions for employees. To ensure they met 245D training requirements. Keep updated documentation of ILS Workers' training.
- Provide coaching on job-specific tasks and work-related skills
- Ensure accomplishment of program goals
- Complete ILS supervisory visits
- Participate in intake meetings and make admission decisions
- Respond to, follow up on, and document information on incident reports and vulnerable adult reports
- Maintain documentation of resident information according to 245D
- Assist with writing temporary service suspension and service termination letters
- Work effectively with other agencies to provide quality service. Case Managers, Behavior Analysts, Day Program staff and Public Housing staff
- Market ILS Services to increase the number of Service Recipients served.
Intake Coordinator
Accessible Space Inc
St. Paul, MN
01.2015 - 03.2023
- Serve as the primary representative of ASI services in the community.
- Resolve barriers that may arise related to successful move-ins including completion of housing and service applications.
- Oversee applications to ensure all processes are followed, the application is complete, and properly processed and tracked.
- Establish and monitor processes for service initiation for all current and prospective clients. Assist with new sites as needed and maximize service clients. Ensure efficient and appropriate client selection, service delivery, and documentation.
- Work with ASI’s Marketing Manager to identify and market IHS and Customized Living services to appropriate referral sources to strengthen networks with other agencies, professionals, and client supports.
- Coordinate Intake meetings, and processes, providing accurate and complete information of all applications with Property Management, Site Supervisors, Nurses, clients, Interdisciplinary Team (IDT), and admin staff in a positive, team-oriented environment.
- In conjunction with ASI’s Contract Manager, Site Supervisors, Nurses, and Case Managers ensure accurate tools and supporting documentation are completed, reviewed, and submitted to Case Managers for individual rate development and approval. Work with Contract Manager and Finance staff to ensure all service clients have current service authorizations in place.
- Comply with all data privacy and confidentiality regulations as they relate to the collection of intake information and documentation
Site Supervisor
Accessible Space Inc
St. Paul, MN
01.2015 - 03.2023
- Clearly communicate job responsibilities and expectations to staff and give constructive feedback to staff as necessary in an appropriate and timely manner.
- Ensure that performance evaluations of staff are well thought out accurate and presented in a timely manner. Recognize and appropriately address staff disciplinary issues by taking timely action following consultation with the Human Resources Department
- Ensure their staff are properly selected, trained, and developed according to 245D training requirements. Hold regular staff meetings for care training, problem-solving, and team-building
- Demonstrate a reasonable tolerance for stress; maintain a calm, reasonable approach during times of challenge or crisis. Assure 24-hour coverage by filling in for Resident Assistant staff. Effectively manage staff schedules to maximize services provided within the appropriate range of service hours.
- Make decisions that consistently support program policies and procedures, as well as program. Stay within financial guidelines for the site; report expenses promptly.
- Meet deadlines; keep accurate records and documentation; remain current on filing and other recordkeeping mechanisms Submits Incident Reports, Resident Complaint Reports, and Adult Protection Reports timely and whenever appropriate.
- Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.
Room Supervisor
Opportunity Services Inc
Coon Rapids, MN
01.2014 - 04.2015
- Ability to follow policy and make independent decisions based on the policy
- Complete interviews and make effective recommendations for hiring front-line staff
- Complete all new hire paperwork including I-9 and W-4. Assisted in the training and development of new Room Attendants. Provided guidance and support to Room Attendants during their shifts. Independent decision-making in terms of basic staff disciplinary actions.
- Design an effective weekly schedule that maintains the integrity of the ratio requirements for the particular department. Manage the daily operations, from vehicles, job sites, and building maintenance.
- Ensure that client data and goals are completed accurately following 245D compliance Complete intake, 45-day, and annual meeting paperwork and attend meetings with IDT as needed.
- Organize and facilitate monthly staff meetings. Implemented innovative methods for improving service delivery standards. Developed strategies for increasing team productivity and efficiency.
- Monitored staff performance to ensure compliance with established policies and procedures.
ICFMR Site Supervisor
Mary T Inc
Coon Rapids, MN
10.2012 - 12.2013
- Oversee all household operations for two ICF homes
- Update all information in regard to annual reports, including Risk Management plans, Outcome reviews, and annual consents Coordinate with case managers and IDT to set up annual meetings.
- Collaborated with other healthcare professionals such as psychiatrists, psychologists, therapists to provide comprehensive care services for clients. Ensure that all psychotropic medications in use are monitored in the correct way including MOSES, DISCUS, Med reviews, and PRN medication use
- Provided crisis management interventions as needed to address behavioral issues in a timely manner. Responded quickly and appropriately to emergency situations by implementing safety measures when needed.
- Served as a liaison between families and guardians and agency staff ensuring proper communication among all parties involved. Evaluated resident progress on an ongoing basis through regular communication with family members.
- Recruited, hired, trained, and supervised new personnel within the facility according to state regulations.
- Adhered strictly to confidentiality guidelines regarding client information at all times.
- Organized, recreational activities such as field trips or social events for residents to enhance community involvement.
- Participated in meetings with state licensors or other stakeholders regarding program standards and outcomes.
- Assisted with the development of programs and activities designed to promote socialization skills among individuals. Implemented strategies for conflict resolution between individuals when disputes arose.
- Developed, implemented, and monitored individual service plans to ensure that the individuals received quality care. Maintained accurate records of progress notes, medications, and incident reports.
- Monitored financial resources within the program budget to ensure efficient utilization of funds.
- Planned weekly menus based on nutritional requirements of each individual and maintained food inventory levels accordingly.
- Provided direct supervision and support for staff members to ensure compliance with established policies and procedures. Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
- Reported, investigated and followed up on abuse and neglect cases.
Lutheran Social Services
St. Paul
Saint Paul, MN
01.2006 - 06.2011
- Hired and trained new Direct Support Staff Plan. Lead monthly staff meetings to discuss individuals and program updates. Conducted regular training sessions with staff to ensure compliance with company policies and procedures, and implement individual outcomes. Monitored staff performance to ensure compliance with regulations and standards.
- Created monthly schedules for staff members ensuring adequate coverage at all times.
- Coordinate with case managers and interdisciplinary teams to set up annual meetings to ensure comprehensive quality care for individuals, and to promote continuity of care.
- Developed individualized service plans based on individual needs and goals. Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly. Maintained, case files, records, and documentation to ensure compliance with all regulations and policies.
- Maintained accurate records of resident progress reports, incident reports, and medication administration logs.
- Provided guidance and support to staff in handling challenging situations with individuals.
- Responded promptly to emergencies using appropriate problem-solving techniques. Reviewed incident reports prepared by staff members related to any behavioral issues or incidents involving residents.
Education
Some College (No Degree) - Human Services
Anoka Technical College
Anoka, MNSkills
- Interviewing
- Crisis Intervention
- Meeting Facilitation
- Intake Experience
- Case Management
- Direct support
- Employee Orientation
- Program Development
- Home Care
- Microsoft Office
- Recruiting
- Marketing
- Best Practices Implementation
- Scheduling and calendar management
- Regulatory Compliance
- Budget Planning
- Discretion and Confidentiality
- Relationship Building
- Staff Management
Professional References
- DebJo Sathrum, Contracted Waiver Case Manager, AXIS Healthcare, Debra.Sathrum@allina.com, 612.262.1422
- Camille Groll, Contract Manager, Accessible Space, Inc., Cgroll@accessiblespace.org, 651-645-7271, Ext. 213
- Colleen Roloff, Executive Director, Lifespark, croloff@comcast.net, 612-670-9620
Quote
“Life isn't about waiting for the storm to end, it's about learning do dance in the rain.”
Vivian Greene
Interests
History
Gardening
Animals
Software
Word
Excel
PowerPoint
Therap
Timeline
Designated Coordinator
BrightPath-MN
11.2023 - Current
Store Manager
Casey’s General Store
04.2023 - 11.2023
Independent Living Skill Manager
Accessible Space Inc
01.2015 - 03.2023
Intake Coordinator
Accessible Space Inc
01.2015 - 03.2023
Site Supervisor
Accessible Space Inc
01.2015 - 03.2023
Room Supervisor
Opportunity Services Inc
01.2014 - 04.2015
ICFMR Site Supervisor
Mary T Inc
10.2012 - 12.2013
Lutheran Social Services
St. Paul
01.2006 - 06.2011
Some College (No Degree) - Human Services
Anoka Technical College