Jody Phillips-MaY
Lexington,NC
Summary
Talented fundraiser effective at building loyalty and long-term relationships with customers and volunteers while exceeding sales and dollar target goals.
Experienced recruiter successful in sourcing and hiring top talent for healthcare and nursing facilities and all skilled trades.
Driven Key Account manager with 10 plus years experience working with top key accounts, while growing, maintaining and exceeding growth goals and building top down relationships.
Overview
21
21
years of professional experience
Work History
Development Director, School Engagement
American Heart Association
Greensboro , NC
03.2013 - Current
- Grew customer base through increasing sales strategies and networking effectively to increase repeat donations by 200%.
- Attended special events, acting as client representative and making new contacts with possible donors.
- Increased fundraising donations by 200%.
- Effectively manage territory consisting of 12 counties in North Carolina and 189 school accounts and volunteers.
- Implementing the top down method, starting with the Superintendent, Principals, to teachers and volunteers I significantly grew territory 200% and revitalized territory that previously had no movement or growth in 2 years.
- Achieved double digit growth my first 4 years and received the consistent growth award. I have continuously increased my territory annually for 10 years.
- Territory account growth size by 200%.M
- Managed a youth market associate to help continued growth, managing territory plans budgets/ mileage.
Recruiter, HR Sourcing Specialist
Randstad
02.2012 - 02.2013
- In charge of seeking out quality candidates for temporary-permanent job placement positions
- Job responsibilities included; confirming candidates qualifications and placing them in open roles at large corporations
- Positions included CNA/Nurse recruitment, o"ce management, call-center, machine technology positions and many more
- Duties included; researching job seekers utilizing indeed, monster, and LinkedIn social media platforms
- Screening candidates through phone interviews and in person interviews
- And filling out new hire paperwork
- Processed drug screenings and background checks on applicants
- Virtual on boarding classes for employees to become permanent placements
- OSHA and safety requirement tests
- Talent based testing such as sales etc
- Depending on role
- Meeting with CEO’s and managers to go over 30, 60, and 90 day review of employee performance.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Operated and maintained applicant tracking and candidate management systems.
- Developed recruiting strategies to identify qualified candidates and build network.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Collaborated with hiring managers to understand job requirements and expectations.
- Developed long-term partnerships with key suppliers to improve performance across supply chain, generate greater cost efficiency and enable business to grow and develop.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Searched for hard-to-find items and found high-quality, reliable vendors.
- Coordinated schedules to arrange management interviews with applicants.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
- Collaborated with HR leadership regarding candidate salary determinations.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Advised managers on best practices to maintain compliance with applicable laws.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Studied job descriptions and qualifications to determine applicant requirements.
- Advertised job opportunities on social media platforms and job boards.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Key Account Manager
Coca Cola
Greensboro, NC
02.2002 - 01.2012
- Started my career working inside sales managing over 200 accounts
- I was promoted to outside a sales, managing over 200 accounts, cold calling to add new accounts and retaining 100% of my territories gross margin goal
- I started my career in the inside sales department
- Handling 200 plus accounts daily
- I was promoted to outside sales, meeting 100% of my territories gross margin dollars.I was promoted to key account manager, managing over 100 accounts, mainly large accounts
- Promoted to sales trainer over 3 manager, managing over 100 accounts, mainly large accounts
- Promoted to sales trainer over 3 branches
- Responsible for training outside sales representatives to cold call, and manage accounts
- I was then promoted to trainer over 3 coke branches
- I worked with new hires as well as with salespeople who had job changes
- I helped them learn account management skills as well as to cold call new business.I was then promoted to key account manager where I handled over 200 large accounts.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Supported sales and reporting for large and medium-sized accounts.
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Analyzed key competitors to respond to competitive threats.
- Analyzed sales to manage life cycle of product, inventory models and selling rates.
- Developed and delivered presentations to key customers to position products and services.
- Built and maintained strong client relationships to drive business growth.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Met existing customers to review current services and expand sales opportunities.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Attended monthly sales meetings and quarterly sales trainings.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Developed, maintained and utilized diverse client base.
- Contributed to team objectives in fast-paced environment.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Contributed to event marketing, sales and brand promotion.
- Built diverse and consistent sales portfolio.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
Education
High School Diploma -
Trinity High School
05.1995
Marketing
Guilford College
Greensboro, NC1997
Skills
- Do you have any of these top skills employers are looking for?
- HR Sourcing
- Workforce Development
- Market Research
- Pricing
- Management
- Business Intelligence
- E-Commerce
- Negotiation
- Dismiss
- B2B - 10 years
- B2B sales - 10 years
- Business development - 10 years
- Forecasting - 9 years
- Fundraising - 9 years
- Retail sales - 4 years
- CRM software - 10 years
- Analysis skills - 9 years
- Outside Sales - 10 years
- Inside Sales - 5 years
- Salesforce - 3 years
- Event Planning - 9 years
- Account Management - 10 years
- Sales Management
- Relationship Management - 10 years
- Branding
- Product Development
- Cold Calling
- Marketing
- Strategic Planning
- Database management
- Research
- Databases
- Project management
- Data mining
- Events Management
- Tableau
- Presentation Skills
- Sales
- Recruiting
- Social media management
- Certifications / Licenses
- Add your certifications
- Assessments
- Written communication - Proficient
- April 2023
- View Full Score Report
- Supervisory skills: Motivating & assessing employees - Proficient
- Management & leadership skills: Impact & influence - Proficient
- March 2022
- Case management & social work - Proficient
- Recruiting - Highly Proficient
- Teamwork: Interpersonal skills - Highly Proficient
- February 2022
- Customer focus & orientation - Expert
- Sales skills - Proficient
- Additional Information
- SKILLS
- Territory sales management Fundraising
- B2B sales volunteer management
- Business development trainer, recruitment,
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- In-depth knowledge of Salesforce territory management
- Sales forecasting
- Powerful negotiator
- Strategic marketing
- Organized
- Add Sections
- Languages
- Links
- Military Service
- Awards
- Groups
- Patents
- Publications
- Oral and written communications
- Strategic planning
- Public speaking
- Sales and marketing
- Fundraising outcomes and assessments
- Project Management
- Deadline oriented
- Mobilization support
- Volunteer Management
- Recruitment expertise
- Outreach management
- Training
- Data Collection
- Issue awareness
- Policy Development
Accomplishments
- Met with local business leaders at fundraising events, explained organization needs and received financial support that boosted achievement of goals.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 200% growth by managing volunteer relationships with accuracy and efficiency.
Timeline
Development Director, School Engagement
American Heart Association
03.2013 - Current
Recruiter, HR Sourcing Specialist
Randstad
02.2012 - 02.2013
Key Account Manager
Coca Cola
02.2002 - 01.2012
High School Diploma -
Trinity High School
Marketing
Guilford College