Jody Scholz
Port Jervis,NY
Summary
Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills.
Overview
24
24
years of professional experience
Work History
Kennel Worker
Humane Society Of Port Jervis
02.2023 - Current
- Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Assisted in successful pet adoptions by creating detailed profiles highlighting each animal''s unique personality and needs.
- Provided timely medical attention for animals through regular health checks and prompt communication with veterinary staff.
- Increased client satisfaction by offering attentive customer service and addressing any concerns regarding their pets'' stay at the kennel.
- Reduced stress levels among boarding animals with consistent routines and calming enrichment activities.
- Contributed to efficient operations by updating records, managing inventory, and communicating effectively with team members.
Quality Control Technician
KDC/one
07.2014 - 09.2022
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
Assistant Manager
Kolmar Federal Credit Union
02.2000 - 07.2014
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Associate of Science - Clinical Laboratory Technology
Orange County Community College
Middletown, NY12.2000
High School Diploma -
Port Jervis Senior High School
Port Jervis, NY06.1984
Skills
- Obedience training
- Sanitation
- Scheduling appointments
- Interactive communication skills
- Sanitation Procedures
- Dietary Needs
- Record Keeping Abilities
- Veterinary Assistance
- Animal handling expertise
Timeline
Kennel Worker
Humane Society Of Port Jervis
02.2023 - Current
Quality Control Technician
KDC/one
07.2014 - 09.2022
Assistant Manager
Kolmar Federal Credit Union
02.2000 - 07.2014
Associate of Science - Clinical Laboratory Technology
Orange County Community College
High School Diploma -
Port Jervis Senior High School
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