Results-driven General Sales Manager proficient in automotive dealership operations. Specialized in increasing net profit and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach.
Overview
25
25
years of professional experience
Work History
General Sales Manager
Larry H Miller Ford
08.2021 - Current
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates and finance managers in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
New and Pre-owned inventory efficiency and acquisitions.
Traffic management and utilization of CRM to track and increase the opportunities to do business conversion to sales.
Managed compliance efforts, reporting and audits.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Managed revenue models, process flows, operations support and customer engagement strategies.
General Sales Manager
AutoNation Ford
06.2020 - 08.2021
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Finance Director
Larry H Miller Chrysler Jeep
04.2015 - 06.2020
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Developed a high-performing finance team through consistent coaching, training, and motivation techniques.
Identified, hired and trained highly-qualified finance managers by teaching best practices, procedures, and ancillary sales strategies.
Monitored prime and sub-prime lender program trends, market conditions, and lender programs to adjust strategies and achieve maximum ancillary penetration and PVR.
General Manager
Rimrock Kia
05.2014 - 05.2015
Managed variable and fixed operations, fostering a positive work environment and high employee satisfaction.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Implemented sales and marketing strategies, increasing revenue, and effectively increasing market share.
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Developed a high-performing sales/service team through consistent coaching, training, and motivation techniques.
Commercial Finance Manager
Peoria Ford
04.2013 - 05.2014
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Implemented effective sales and finance strategies that increased profit margins while remaining competitive and relevant in the commercial automotive marketplace.
Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
Expanded market share with proactive prospecting and lead generation efforts to identify new commercial automotive opportunities.
Finance Director/Finance Manager/Sales Associate
Sands Chevrolet Glendale
12.1999 - 08.2010
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Increased finance revenue by implementing strategic finance strategies and fostering strong lender relationships.
Education
Bachelor of Science - Human Services
University of Phoenix, Tempe, AZ
06.2010
Skills
Leadership and team building
Employee Motivation
Team Development
Sales Development
Profitability improvement
CRM Software
Performance Management
Variable and Fixed Operations
KPI Tracking
Timeline
General Sales Manager - Larry H Miller Ford
08.2021 - Current
General Sales Manager - AutoNation Ford
06.2020 - 08.2021
Finance Director - Larry H Miller Chrysler Jeep
04.2015 - 06.2020
General Manager - Rimrock Kia
05.2014 - 05.2015
Commercial Finance Manager - Peoria Ford
04.2013 - 05.2014
Finance Director/Finance Manager/Sales Associate - Sands Chevrolet Glendale
12.1999 - 08.2010
University of Phoenix - Bachelor of Science, Human Services
Similar Profiles
Aidan "Kai" ParsonsAidan "Kai" Parsons
Ford Technician at Larry H. Miller Ford MesaFord Technician at Larry H. Miller Ford Mesa