JODY S. JOHNSON
North Hills,CA
Summary
To obtain a position with an organization that believes in providing the highest quality of patient and customer care. To obtain a position with a company where my related skills and experiences can be best utilized to where I can contribute to the mission and goals of an organization.
Overview
26
26
years of professional experience
Work History
Live-In Caregiver
Self-employed
10.2019 - Current
- Maintained a clean, safe living environment for client by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
- Transported patient to and from medical appointments with safety and efficiency.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Administered medications accurately and timely, ensuring proper dosages for optimum client health.
- Assisted patient with bathing, grooming, dressing, and oral hygiene care in private residence.
Patient Admitting Specialist
Eisenhower Health
12.2012 - 08.2018
- Pre-registered patients by phone using ACD line for all IP/OP surgeries, Diagnostic Imaging, Diabetes Education, Wound Care, and Orthopedic surgeries/visits
- Verified all patient demographics ensuring accuracy and updated as needed
- Directed calls to appropriate staff / tasked messages to appropriate clinical staff
- Verified eligibility and benefits with various health plans online or by phone, verified pre-certifications to ensure pending and/or approved status. Input all authorizations into computer and generated and scanned hard copies into patient's accounts
- Input ICD10 and CPT codes into computer for billing purposes
- Verified MSPQ with patients to ensure proper Coordination of Benefits, Generated ABN if needed
- Informed patients of any copay/deductibles and collected payments by phone. Explained to patients about their benefits and assisted patients with any financial arrangements if needed
- Assisted patients with questions, complaints and concerns
- Verified all Work Comp authorizations and self-pay patients. Generated self-pay quotes and collected prior to visit
- Call Center-Business Office
Medical Receptionist II
Facey Medical Foundation
04.2011 - 03.2012
Receptionist
Prudential California Realty
10.2010 - 04.2011
Child-Care Provider
Self-Employed
08.2008 - 10.2010
Front Desk Coord.
Desert Vision Optometry
11.2006 - 08.2008
Medical Insurance Specialist
Desert Advanced Imaging
08.2004 - 10.2006
Medical Service Coordinator II
Sansum Santa Barbara Medical Clinic
05.1999 - 06.2004
Education
Associate of Applied Science - Healthcare Administration
National Career College
Panorama City, CA12-2025
Certification - Administrative Business Systems
Santa Barbara Business College
Santa Barbara, CA06.2001
Skills
- Proficient in Microsoft Office Suite and EHR systems
- Certified in CPR/AED, HIPAA
- Organizational skills
- Data entry
- Medical terminology
- Insurance verification
- Eligibility determination
- Strong interpersonal skills
- Teamwork
- Problem-solving
- Attention to detail
- Registration and scheduling
- Detail-oriented
Timeline
Live-In Caregiver
Self-employed
10.2019 - Current
Patient Admitting Specialist
Eisenhower Health
12.2012 - 08.2018
Medical Receptionist II
Facey Medical Foundation
04.2011 - 03.2012
Receptionist
Prudential California Realty
10.2010 - 04.2011
Child-Care Provider
Self-Employed
08.2008 - 10.2010
Front Desk Coord.
Desert Vision Optometry
11.2006 - 08.2008
Medical Insurance Specialist
Desert Advanced Imaging
08.2004 - 10.2006
Medical Service Coordinator II
Sansum Santa Barbara Medical Clinic
05.1999 - 06.2004
Associate of Applied Science - Healthcare Administration
National Career College
Certification - Administrative Business Systems
Santa Barbara Business College
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