Summary
Overview
Work History
Education
Skills
Timeline
Generic

JODY S. JOHNSON

North Hills,CA

Summary

To obtain a position with an organization that believes in providing the highest quality of patient and customer care. To obtain a position with a company where my related skills and experiences can be best utilized to where I can contribute to the mission and goals of an organization.


Overview

26
26
years of professional experience

Work History

Live-In Caregiver

Self-employed
10.2019 - Current
  • Maintained a clean, safe living environment for client by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
  • Transported patient to and from medical appointments with safety and efficiency.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Administered medications accurately and timely, ensuring proper dosages for optimum client health.
  • Assisted patient with bathing, grooming, dressing, and oral hygiene care in private residence.

Patient Admitting Specialist

Eisenhower Health
12.2012 - 08.2018
  • Pre-registered patients by phone using ACD line for all IP/OP surgeries, Diagnostic Imaging, Diabetes Education, Wound Care, and Orthopedic surgeries/visits
  • Verified all patient demographics ensuring accuracy and updated as needed
  • Directed calls to appropriate staff / tasked messages to appropriate clinical staff
  • Verified eligibility and benefits with various health plans online or by phone, verified pre-certifications to ensure pending and/or approved status. Input all authorizations into computer and generated and scanned hard copies into patient's accounts
  • Input ICD10 and CPT codes into computer for billing purposes
  • Verified MSPQ with patients to ensure proper Coordination of Benefits, Generated ABN if needed
  • Informed patients of any copay/deductibles and collected payments by phone. Explained to patients about their benefits and assisted patients with any financial arrangements if needed
  • Assisted patients with questions, complaints and concerns
  • Verified all Work Comp authorizations and self-pay patients. Generated self-pay quotes and collected prior to visit
  • Call Center-Business Office

Medical Receptionist II

Facey Medical Foundation
04.2011 - 03.2012

Receptionist

Prudential California Realty
10.2010 - 04.2011

Child-Care Provider

Self-Employed
08.2008 - 10.2010

Front Desk Coord.

Desert Vision Optometry
11.2006 - 08.2008

Medical Insurance Specialist

Desert Advanced Imaging
08.2004 - 10.2006

Medical Service Coordinator II

Sansum Santa Barbara Medical Clinic
05.1999 - 06.2004

Education

Associate of Applied Science - Healthcare Administration

National Career College
Panorama City, CA
12-2025

Certification - Administrative Business Systems

Santa Barbara Business College
Santa Barbara, CA
06.2001

Skills

  • Proficient in Microsoft Office Suite and EHR systems
  • Certified in CPR/AED, HIPAA
  • Organizational skills
  • Data entry
  • Medical terminology
  • Insurance verification
  • Eligibility determination
  • Strong interpersonal skills
  • Teamwork
  • Problem-solving
  • Attention to detail
  • Registration and scheduling
  • Detail-oriented

Timeline

Live-In Caregiver

Self-employed
10.2019 - Current

Patient Admitting Specialist

Eisenhower Health
12.2012 - 08.2018

Medical Receptionist II

Facey Medical Foundation
04.2011 - 03.2012

Receptionist

Prudential California Realty
10.2010 - 04.2011

Child-Care Provider

Self-Employed
08.2008 - 10.2010

Front Desk Coord.

Desert Vision Optometry
11.2006 - 08.2008

Medical Insurance Specialist

Desert Advanced Imaging
08.2004 - 10.2006

Medical Service Coordinator II

Sansum Santa Barbara Medical Clinic
05.1999 - 06.2004

Associate of Applied Science - Healthcare Administration

National Career College

Certification - Administrative Business Systems

Santa Barbara Business College
JODY S. JOHNSON