Caring, empathetic Recovery Support Specialist with one year of experience in an inpatient setting. Exceptionally passionate at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue new role with The SHARE Program as an Intake Coordinator.
Overview
2
2
years of professional experience
Work History
Recovery Support Specialist
Recovery Centers Of America
11.2022 - Current
Monitors patients activities, provides safety checks throughout shift, completes documentation to include, but not limited to, rounds sheets, patient education in EMR, and End of Shift reports, records patient behavior.
Participates in direct patient care including ensuring patient safety and interacting therapeutically.
Assists in the activities of patients' daily schedule.
Assists with de-escalation.
Performs all aspects of patient belongings processing for new admissions and resulting visitations, including search, heat treatment, and delivery.
Assists patients with packing of belongings in preparation for discharge.
Monitors approved use of phone and computer for patient compliance with rules and schedules.
Monitors patient activities at the Wellness Center.
Conducts a welcoming New Patient Orientation.
Understand the principles of 12-Step Programs and how they apply to the recovery process of the addicted client.
Is proficient with all technology hardware, company systems, and tools required to perform duties.
Demonstrates appropriate boundaries, confidentiality at all times when interacting with patients, residents, families, visitors, referral sources, and all other contacts.
Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, patients, residents, visitors, families, and referral sources.
Perform any other job related duties as assigned.
CRSS Internship
NAMI DuPage
05.2022 - Current
Acquired knowledge of NAMI DuPage's vision, mission, and values.
Completed NAMI Recovery Support Specialist/Family Partnership Professional Training Sponsored by NAMI DuPage
Interacted with customers by phone, email, or in-person to provide information.
Analyzed problems and worked with teams to develop solutions.
Participated in workshops and presentations related to projects to gain knowledge.
Engaged in outreach events such as college job fairs, senior wellness fairs, and community events to assist NAMI in becoming more well known as a great resource for individuals and families who are experiencing mental health challenges.
Assisted in The Living Room Program by shadowing a NAMI employee and collaborating about any guests who visited the Living Room. The Living Room is a peer-led non-clinical alternative to the emergency room for those experiencing a mental health crisis. If a guest is feeling anxious, upset, scared, angry, or are experiencing and increase in mental health symptoms, the Living Room may be a solution.
Completed a Wellness Recovery Action Plan class.
Practiced setting boundaries.
Used actions for effective listening.
Educated about therapeutic tools such as Motivational Interviewing.
Realized that self-care is important for everyone!
Education
CRSS Certification - Recovery Support Specialist
College of DuPage
Glen Ellyn, Illinois
03.2024
Endorsement - English As A Second Language
Benedictine University
Lisle, Illinois
03.2012
Master of Arts - Education of Curriculum And Instruction
National-Louis University
Lisle, Illinois
06.2007
Skills
Lived experience
Worked at Recovery Centers of America for over one year
Excellent organizational skills
Ability to work in fast paced environment
Familiar with motivational interviewing, behavior modification, and 12-step modality
Flexibility
Able to meet patients where they are at
Uses time effectively and efficiently
Timeline
Recovery Support Specialist
Recovery Centers Of America
11.2022 - Current
CRSS Internship
NAMI DuPage
05.2022 - Current
CRSS Certification - Recovery Support Specialist
College of DuPage
Endorsement - English As A Second Language
Benedictine University
Master of Arts - Education of Curriculum And Instruction