JodyAnn Tait

• Planned routes using GPS system and road maps while taking into consideration traffic conditions or construction sites.
• Researched distance, traffic patterns, and other aspects to determine cost-effective and productive routes for bus schedules.
• Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
• Communicated emergencies, delays due to weather and bus schedule changes to schools and principles.
• Organize and manage work of staff to ensure that work was accomplishe in manner consistent with organizational requirements.
• Resolved issues with transportation errors or delays.
• Filed PDE State Report for transportation services for the 23-24 School Year.
• Created student roster spreadsheets to forward to schools.
• Uploaded busing information into the district student school system

• Resolved parent complaints regarding delays
• Maintained accurate records to track buses, including fuel receipts and other documents related to transportation.
• Trained coworkers on the GPS system and dispatch procedures.
• Developed spreadsheets to track route times.
• Distributed updated route information and calendar updates.
• Assisted drivers with questions.
• Provided administrative support for transportation operations, such as data entry, filing.
• Utilized problem-solving skills when dealing with challenging situations during transit.
• Coordinated with drivers to ensure safe and secure delivery of students in a timely manner.

• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Successfully completed all required training courses related to school bus operation and safety.
• Attended regular in-ervice meetings to keep current with school requirements and state and federal regulations.
• Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Monitored students' safety and well-being while on the bus.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

•Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly
• Answered phones promptly and directed calls appropriately.
• Screened incoming phone calls, taking messages or forwarding to appropriate staff
• Updated patient records, medical histories, and contact information for traceability.
• Scanned and documented new patient information in electronic health records for registration purposes.
• Processed payment transactions for cash, checks, and credit and debit cards.
• Collected co-payments and co-insurance and issued appropriate receipts during check-in.
• Greeted patients and visitors in a friendly manner to ensure a positive experience.
• Organized and filed patient medical records.
Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.
• Used basic knowledge of medical terminology in daily office tasks.
• Scanned documents into the electronic health record system securely.
• Verified insurance benefits prior to treatment for accurate billing process.
• Evaluated daily schedules, accommodating patient floow and minimizing missed appointments.