Jodye McDonald
Loganville,PA
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
3
3
years of professional experience
Work History
Administrative Specialist
Winters Stori Boutique
03.2021 - Current
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Administrative Assistant
PeanutButterEvents LLC
11.2021 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
National Academy Foundation
Baltimore,MD06.2017
Skills
- Inbound Phone Call Handling
- Appointment Scheduling
- Microsoft Office
- Documentation and Recordkeeping
- Order Processing
- Office Supplies and Inventory
- Verbal and Written Communication
Timeline
Administrative Assistant
PeanutButterEvents LLC
11.2021 - 09.2023
Administrative Specialist
Winters Stori Boutique
03.2021 - Current
High School Diploma -
National Academy Foundation
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