Jody L. Frank
Laingsburg,MI
Summary
Administrative professional with 21 years of experience in the education industry. Honest and ethical with exceptional conflict resolution talents. Dedicated to handling all types of inquiries efficiently and effectively.
Overview
21
21
years of professional experience
Work History
EDUCATIONAL SUPPORT/SUB CALLING/TECHNOLOGY
SHIAWASSEE RESD
07.2002 - Current
- Support SRESD Director of Technology and Department: Accounts P/R & Invoicing, assist department with daily needs. Meeting management. Prepare yearly SRESD Annual Report.
- Support SRESD Instructional Technology Director: Assist Director with Daily Office needs. Event management.
- SRESD: Prepare yearly SRESD Annual Report. Answer Multi Line Phone System; Maintain communication with SRESD Superintendent with related issues in regards to substitute teachers.
- SRESD EDUStaff Liaison: Maintain communication between EDUStaff & SRESD in regards to all substitute teacher concerns. Process and maintain all confidential paperwork in employee hiring.
- Manage all aspects of Red Rover (RR), Employee Absence Management for all Shiawassee County Schools: Communicate with all 8 school districts for daily management of system. Verify accurate payroll for EDUStaff processing. Customer service Help Desk for all needs for Substitute Teachers.
Education
HIGH SCHOOL DIPLOMA -
HOLT HIGH SCHOOL
Holt, MI.06.1979
Skills
- Confidential Records Management
- Office Procedures
- Client & Team Support
- Verbal and Written Communication
- Conflict Mediation
- Operational Efficiency
- Troubleshoot Service Issues
- Customer Experience & Satisfaction
- Workflow Processes
- Accounts Payable and Accounts Receivable
- Office Organization
- Communication and Interpersonal Skills
Accomplishments
2021-Present
Looking Glass Terrace Housing Board Trustee
Assist Board with decisions on maintaining & improving a 25 unit subsidized Senior Housing complex.
2008- 2021
Girl Scouts Heart of Michigan Laingsburg Area 321 Manager
Provide Girl Scout Troops and Leaders with leadership and assistance to help them have successful troops. Liaison between troops and Girl Scout Heart of Michigan Council.
Girl Scouts Heart of Michigan Troop 30336 Leader
Lead girls in the Girl Scout program, teaching them skills of courage, confidence and character.
2003-2021
Laingsburg Area Recreation Committee
Assist City of Laingsburg with park improvements. Assist with community visibility of the parks and the future upgrades. Established and organized “Movie in the Park” an outdoor movie event for 14 years.
Timeline
EDUCATIONAL SUPPORT/SUB CALLING/TECHNOLOGY
SHIAWASSEE RESD
07.2002 - Current
HIGH SCHOOL DIPLOMA -
HOLT HIGH SCHOOL
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