Jody T. Rodriguez
Argyle,TX
Summary
Dedicated Administrative Professional, proficient in providing exceptional customer service in a fast-paced environment. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent projects. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
25
25
years of professional experience
Work History
Principals Secretary
Denton ISD
09.2022 - Current
- Campus Registrar overseeing 300+ students registering to attend assigned campus, communicating with parents concerning missing documents and when students have been cleared to start.
- Providing exceptional customer service to parents inquiring about school.
- Secure student cumulative records per FERPA and HIPAA regulations. Transfer records to next campus upon graduation or withdrawal.
- Maintain additional campus records following state regulations.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported school leaders by managing budgets.
- Managed filing system, entered data, and completed other clerical tasks.
Manager - Events and Student Programs
Texas Woman's University
11.2013 - 01.2021
- Create, manage, and coordinate Six (6) Disney Institute Professional Development Courses, only revenue-producing program for department generating $210,000 for six courses, a combined total of 780 guests in attendance.
- Coordinate department's 2-year entrepreneurial scholarship and course program for undergraduate and graduate students accepting 20 new students each fall with an opportunity to receive $2,500/year for up to two years. Awarded 72 students with more than $400,000.
- Monthly reconciliation of departments' $2.2 million budget.
- Expedited purchase orders, $50,000 - $100,000 contracts, and procurement card purchases for department.
- Accomplished multiple tasks within established timeframes.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Developed detailed plans based on broad guidance and direction.
Recreation Center Supervisor
City of Garland Parks and Recreation
11.2009 - 11.2013
- Managed daily operations of 2 large diverse facilities, Granger Recreation Center and Garland Day Labor Center, to include revenues and expenditures with combined budgets of approximately $340,000.
- Supervised 2 full-time, 6 part-time staff, and 8 contract instructors.
- Provided ongoing training and development for staff providing quarterly performance evaluations
- Scheduled, programmed, and promoted all center activities ranging from gymnastics, dance, martial arts, fitness, sports, and visual arts classes along with facility rentals
- Enhanced customer satisfaction by implementing innovative recreational programs and activities.
School Health Assistant
Aubrey ISD
08.2008 - 11.2009
- Communicated effectively with parents regarding their child's health concerns, fostering strong relationships between school and families.
- Maintain updated student immunization records.
- Provided first aid and emergency care for students, ensuring prompt and appropriate response to incidents.
- Enhanced student health by conducting routine screenings and assessments.
- Implemented effective strategies for managing medication administration within the school setting, adhering strictly to established protocols.
- Educated students on proper hygiene practices, promoting a healthy school environment.
Customer Service Representative
Presbyterian Hospital Of Denton
06.2007 - 08.2008
- Fulfilled attorney requests.
- Received 50+ inbound calls per day.
- Used hospital registration systems to input patient and payment information.
- Prepared daily and monthly reports for management.
- Helped patients with payment questions.
- Verified insurance through insurance companies.
Recreation Specialist
City of Denton Parks and Recreation
10.1998 - 11.2006
- Director of state-licensed all-day preschool.
- Coordinated curriculum with instructors, and processed preschool payments.
- Increased center revenue by overseeing, developing, and coordinating summer camp and spring break camp.
- Forecasted budget to include summer camp expenses including; staff, arts and crafts, games, sports equipment, and field trips
- Responsible for implementing birthday party packages to increase center revenue.
- Developed Nationally awarded Homeschool Program.
- Wrote and received a grant from Texas Motor Speedway Children's Charities to support Denia Homeschool Program.
- Coordinate City of Denton 4th of July Jubilee (2 years)
- Developed, coordinated, and promoted Denia Fall Festival - Funds received were used to take neighborhood kids on an educational field trip.
- Coordinated Denia's Teen Twilight Egg Hunt - All prizes given to participants were the result of Denia part-time staff reaching out to D/FW organizations for donations via Denton Parks Foundation.
- Evaluated program effectiveness using participant feedback, making necessary adjustments to enhance future offerings.
Education
Bachelor of Science (B.S), Parks, Recreation & Leisure Studies -
University of North Texas
Disney Institute Professional Development Courses
Professional Training Program (94 hours) -
City of Denton
Skills
- Customer Service
- Strong Organization
- Problem-solving aptitude
- Reliability
- Multitasking
- Professional Demeanor
- Team Collaboration
- Decision-Making
- Effective Communication
Awards
- Phi Kappa Phi Honor Society, Induction 04/2019, Texas Woman's University
- Pioneer Proud Staff Award, Texas Woman's University
- The Pioneer Leadership Award - Nomination, 2014, Texas Woman's University
- National Recreation and Parks Association (NRPA) Southwest Region Award - Student President's Award
- Texas Recreation and Parks Society (TRAPS) Arts and Humanities Award - Young Professional Award Region 2 & 3
- University of North Texas Recreation and Leisure Studies Society - Rising Star Award
- Texas Motor Speedway - Children's Charities Grant recipient - Denia Homeschool Program
Timeline
Principals Secretary
Denton ISD
09.2022 - Current
Manager - Events and Student Programs
Texas Woman's University
11.2013 - 01.2021
Recreation Center Supervisor
City of Garland Parks and Recreation
11.2009 - 11.2013
School Health Assistant
Aubrey ISD
08.2008 - 11.2009
Customer Service Representative
Presbyterian Hospital Of Denton
06.2007 - 08.2008
Recreation Specialist
City of Denton Parks and Recreation
10.1998 - 11.2006
Bachelor of Science (B.S), Parks, Recreation & Leisure Studies -
University of North Texas
Disney Institute Professional Development Courses
Professional Training Program (94 hours) -
City of Denton
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