Joe Alcala
Allen
Summary
Dynamic professional with a proven track record in marketing and client engagement, notably as Founder of Alcalli Pickleball. Expert in strategic planning and contract negotiation, successfully enhancing brand visibility and community connections. Recognized for exceeding sales targets and fostering strong customer relationships, driving satisfaction and loyalty in competitive markets.
Overview
7
7
years of professional experience
Work History
Founder
Alcalli Pickleball
01.2024 - Current
- Developed and implemented marketing strategies to increase brand awareness in pickleball community.
- Organized events and tournaments, enhancing participant engagement and fostering community connections.
- Managed operations, ensuring seamless execution of daily business activities and customer satisfaction.
- Established partnerships with local businesses to promote services and expand customer base.
- Conducted market research to identify trends and adapt offerings accordingly, boosting competitive edge.
- Oversaw financial planning, optimizing budget allocation for effective resource management.
- Built online presence through social media platforms, driving customer interaction and loyalty initiatives.
Car Salesperson
Reserve Auto Group
01.2022 - 07.2024
- Developed strong customer relationships to enhance sales and repeat business.
- Conducted vehicle presentations, highlighting features and benefits to potential buyers.
- Managed inventory through regular updates and coordination with management.
- Collaborated with finance team to streamline loan processing for customers.
- Implemented follow-up procedures, increasing customer satisfaction and retention rates.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Solar Specialist
Solar1 Solutions
01.2021 - 03.2022
- Led solar installation projects, ensuring compliance with safety standards and regulations.
- Collaborated with cross-functional teams to enhance customer service and project delivery timelines.
- Analyzed site assessments to determine optimal solar solutions for diverse client needs.
- Fostered relationships with clients, addressing concerns promptly to ensure high satisfaction levels throughout projects.
- Consistently met or exceeded sales targets by effectively communicating the benefits of solar energy solutions to potential clients.
Car Salesperson
Toyota of Dallas
01.2019 - 06.2021
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Education
BBA - Accounting
The University of Texas At San Antonio
San Antonio, TXSkills
- Marketing
- Contract negotiation
- Strategic planning
- Client engagement
Websites
Languages
Spanish
Limited Working
Timeline
Founder
Alcalli Pickleball
01.2024 - Current
Car Salesperson
Reserve Auto Group
01.2022 - 07.2024
Solar Specialist
Solar1 Solutions
01.2021 - 03.2022
Car Salesperson
Toyota of Dallas
01.2019 - 06.2021
BBA - Accounting
The University of Texas At San Antonio