Joe Alvarez
Lubbock
Summary
Accomplished Production Manager with a proven track record at Kincaid Roofing & Remodeling, enhancing productivity and customer satisfaction through expert operations management and staff leadership. Skilled in production planning and scheduling, increased overall productivity significantly. Demonstrates exceptional problem-solving abilities and staff empowerment, driving performance and efficiency.
Overview
28
28
years of professional experience
Work History
Production Manager
Kincaid Roofing & Remodeling
04.2023 - Current
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Project Engineer
Teinert Commercial Construction
10.2020 - 04.2023
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
Operations Manager/Marketing Director
OXYPRO, INC.
01.2000 - 10.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Owner/Operator
All-Pro Fence & More
06.2007 - 10.2016
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Owner/Operator
Joe's Super Mobile Wash
05.2003 - 10.2005
- Managed day-to-day operations for this part-time/side business.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all equipment functional and well-organized to promote business performance and efficiency.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Assistant Manager, Customer Service
Lubbock Golf Discount
01.1997 - 11.1999
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
- Managed inventory levels effectively, reducing waste while ensuring availability of necessary products/services at all times.
- Created a positive work environment for staff members, promoting teamwork and employee morale.
- Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
Education
Bachelor of Science - Restaurant, Hotel And Institutional Management
Texas Tech University
Lubbock, TX05-2002
Skills
- Production planning
- Operations management
- Staff management
- Production scheduling
Languages
Spanish
Native or Bilingual
Interests
- Woodworking
- Backpacking and Hiking
- Enjoy participating in tennis and golf for overall physical and mental well-being
- Cooking
- I like working with my hands and fixing things
- Team Sports
- Outdoor Recreation
- Playing Sports
- Music
- Camping
- DIY and Home Improvement
Timeline
Production Manager
Kincaid Roofing & Remodeling
04.2023 - Current
Project Engineer
Teinert Commercial Construction
10.2020 - 04.2023
Owner/Operator
All-Pro Fence & More
06.2007 - 10.2016
Owner/Operator
Joe's Super Mobile Wash
05.2003 - 10.2005
Operations Manager/Marketing Director
OXYPRO, INC.
01.2000 - 10.2019
Assistant Manager, Customer Service
Lubbock Golf Discount
01.1997 - 11.1999
Bachelor of Science - Restaurant, Hotel And Institutional Management
Texas Tech University
Similar Profiles
Amber Skye ArellanoAmber Skye Arellano
Sales Representative at DISCOUNTED ROOFING AND REMODELINGSales Representative at DISCOUNTED ROOFING AND REMODELING
William CarterWilliam Carter
Project Manager at Guardian Roofing and RemodelingProject Manager at Guardian Roofing and Remodeling
Faith PutzFaith Putz
Purchasing Specialist at Tailored Roofing & RemodelingPurchasing Specialist at Tailored Roofing & Remodeling