Joe-Annie Volcy
Ocala,Florida
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Orderly and committed ,offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Administrative Assistant II
OMS/OPS PAHO NGO
10.2021 - Current
- Cross-referenced excel spreadsheets.
- Ensured accuracy and updated discrepancies in internal database
- Prepared purchase orders and contracts for clients
- Provided comprehensive administrative support to the health program and families as a personal assistant and principal clerical/administrative supporter.
- Collaborated with clients and coworkers to consistently achieve optimal results.
- Preparing files, collecting, and analyzing data to be entered into the database.
- Reviewed and prepared invoices and records for each client's purchases
- Contacted vendors for proforma-invoice details.
- Provided administrative support for department's general duties
Administrative Assistant
Condor Security & Services S.A
07.2019 - 09.2021
- Provided customer management and coworker support
- Prepared customers' invoices and recorded them in the database.
- Delivered exceptional customer service in both face-to-face and telephone interactions.
- Collaborated with director to report and address financial issues with clients.
- Provided additional support to accounting resulting in increased client base for security company.
- Managed procurement of office supplies for a designated period
- Scheduling and coordinating client meetings
CECI (NGO)
05.2019 - 07.2019
- Replaced a pregnant woman on a two-month contract.
- Provided administrative support to multiple projects.
- Managed client communication through email and phone, while providing regular reports to supervisor.
UNIFA
06.2017 - 08.2018
- Worked as a librarian and secretary.
- Performed data entry and maintained accurate records of books, ensuring timely updates and necessary modifications.
Administrative Secretary
STOP Accidents
09.2018
- Performed remote work from home for various job positions.
- Performed data entry and managed email communications for fundraising activities.
- Collected and recorded daily accident data for database entry.
- Planned meetings with young people to educate them about road accident awareness.
- Organized and maintained personal database in access by preparing files, letters, and collecting personal information on workers.
- Experienced financial difficulties resulting in the discontinuation of employment.
Education
Bachelor of Science in business administration and leadership -
Madonna University
05.2026
Diploma - Culinary Art And Pastry
Ecole Menagere Femme Actuelle 2000
Haiti08-2019
Degree in bilingual secretary/administration -
Christ the King Secretarial School
01.2017
Skills
- Typing: 90 words per minute
- Good contact with the client
- Responsible
- Knowledge of: Word, Excel, Access, Powerpoint, Publisher, Outlook
- Leadership
- Conflict resolution
- Teamwork Motivation
- Good adaption
- Flexibility
- Mutual respect
- Punctual
- Resourceful
- Advanced violin skills
Personal Information
- Date of Birth: 05/16/1994
- Gender: Female
Languages
reading Speaking writing
- English, Good, Good , Good
- French, Excellent, Excellent, Excellent
- Creole, Excellent, Excellent, Good
Hobbies and Interests
- Practicing volleyball.
- Professional violinist for 21 years and a teacher for 12 years.
- A passionate reader
- Culinary art and pastry
Affiliations
- Violinist teacher
- Singer
- gastronome
Accomplishments
- I received certificate of recognition for contributing as a violinist in my university
- certificate for protocol
- certificate of achievement for typing and computer
- certificate of excellence from uthat symphony
References
References available upon request.
Timeline
Administrative Assistant II
OMS/OPS PAHO NGO
10.2021 - Current
Administrative Assistant
Condor Security & Services S.A
07.2019 - 09.2021
CECI (NGO)
05.2019 - 07.2019
Administrative Secretary
STOP Accidents
09.2018
UNIFA
06.2017 - 08.2018
Bachelor of Science in business administration and leadership -
Madonna University
Diploma - Culinary Art And Pastry
Ecole Menagere Femme Actuelle 2000
Degree in bilingual secretary/administration -
Christ the King Secretarial School