Joe Anthony
Kitts Hill,OH
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Owner
AFG Services
Kitts Hill, OH
07.2020 - Current
- Oversaw budgeting and financial management.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Set pricing structures according to market analytics and emerging trends.
- Managed sales presentations to promote product and brand benefits.
CMM Lab Tech/ Met Lab Tech/Internal Quality Auditor
Gestamp WV
South Charleston, WV
08.2016 - 04.2020
- Developed corrective action plans for non-conforming products or services as needed.
- Conducted audits for clients to assess products for compliance with international standards.
- Laid out suggestions to improve quality controls and operations standards.
- Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations.
- Selected samples for use as test models.
- Repaired malfunctions, reassembled items, and performed final tests.
- Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
- Collaborated with colleagues from other departments to ensure that customers received timely responses to their inquiries.
Production Worker
Adecco Staffing
South Charleston, WV
04.2016 - 08.2016
- Run a Cold Press
- Cleaned up work area at end of shift to maintain safe working environment.
- Followed safety protocols while operating machines and equipment.
- Conducted routine maintenance checks on all machinery used in the production line.
- Performed minor repairs on machinery as needed.
- Communicated with team members regarding tasks assigned during shift.
- Kept operations area neat and orderly to minimize obstacles.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Produced quality products by palletizing, packaging and assembling finished items.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
Child Care Helper
Necco Center
Pedro, Ohio
04.2015 - 02.2016
- Administered basic first aid if needed due to minor injuries or illnesses experienced by the kids.
- Organized activities such as arts and crafts, songs, stories, and outdoor playtime.
- Developed positive relationships with both parents and guardians and children by displaying respectfulness.
- Demonstrated good listening skills when interacting with parents about their child's needs or concerns.
- Managed multiple tasks simultaneously while maintaining focus on each individual child's needs.
- Instructed children on proper hygiene habits such as hand washing and brushing teeth.
- Displayed patience and understanding when dealing with challenging behaviors from the children.
- Encouraged positive social interaction between different age groups of children.
- Communicated effectively with staff members regarding any issues or concerns related to the care of the children.
Manager/Cashier
R&D Giovannis
Aid, OH
03.2014 - 02.2016
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Sales Manager
ADT Security
Ashland, KY
10.2012 - 01.2014
- Established relationships with key clients, while maintaining existing customer base.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Identified and developed new markets for products or services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Managed daily operations of sales department, including supervision of staff members.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Performed sales consultations and educated clients on products and services.
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints regarding sales and service.
- Supported sales team members to drive growth and development.
Sales Manager
First Security Inc
South Charleston, WV
01.2009 - 10.2012
- Participated in negotiations with vendors regarding product purchases or contracts.
- Established relationships with key clients, while maintaining existing customer base.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Maintained accurate records of all transactions between customers and company representatives.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Managed daily operations of sales department, including supervision of staff members.
- Achieved company growth and brand development through market expansion and sales.
- Performed sales consultations and educated clients on products and services.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Resolved customer complaints regarding sales and service.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Supported sales team members to drive growth and development.
Education
High School Diploma -
Scott High School
West Madison, West Virginia 09.1997 - 05.2000
Skills
- HR duties
- Manage
- Train
- Hire employees
- Day to day business operations
- Pricing
- Ordering
- Inventory
- Develop and set up sales events
- Generate leads
- Monitored area trends
- Offered motivation to staff
- Meet with clients
- Establish goals with other salesmen
- Ran credit checks on potential customers
- Filled out contracts
- Prepared orders
- Run related machines and equipment
- Quality control of parts
- Relay information between departments
- Efficient problem-solving
- Analyzed data using the 3MA system
- Improve techniques to reduce process times
- Collaborate with team members to optimize performance
- Understand and follow customer specifications
- Company standards
- Establish Rapport
- Attentive Listener
- Open Communications
- Motivating
- Encouraging
- Leadership/Supervision
- Product Knowledge
- Strong Sales Skills
- Quality Control
- Reporting
- Inventory
- Data Tracking
Timeline
Owner
AFG Services
07.2020 - Current
CMM Lab Tech/ Met Lab Tech/Internal Quality Auditor
Gestamp WV
08.2016 - 04.2020
Production Worker
Adecco Staffing
04.2016 - 08.2016
Child Care Helper
Necco Center
04.2015 - 02.2016
Manager/Cashier
R&D Giovannis
03.2014 - 02.2016
Sales Manager
ADT Security
10.2012 - 01.2014
Sales Manager
First Security Inc
01.2009 - 10.2012
High School Diploma -
Scott High School
09.1997 - 05.2000