Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Joe Artiszewski

Joe Artiszewski

Englewood,CO

Summary

Senior Store Manager with over a decade of experience in improving customer loyalty, increasing sales revenue, and optimizing store operations. Proven track record in training and developing high-performing teams, implementing process improvements, and managing inventory control. Adept at driving customer satisfaction and maintaining a visually appealing store environment.

Overview

20
20
years of professional experience

Work History

Senior Store Manager

Stance
03.2020 - Current

Client Relations

  • Increased customer loyalty through personalized service, attentive listening, and empathy during interactions.
  • Improved customer satisfaction by effectively addressing inquiries and resolving issues in a timely manner.
  • Implemented process improvements in response to feedback from customers, resulting in enhanced satisfaction ratings.

Sales Directing

  • Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
  • Exceeded sales targets consistently through proactive promotion of products/services while maintaining exceptional levels of customer service.
  • The challenge being traffic, I focus to keep the team motivated producing a positive increase in conversion
  • Posting daily targets to keep team aware of our challenges and how to maximize our opportunities.
  • This years opportunities and controllable results are as followed.
  • YTD we stand in green vs LY with a market wide decrease in traffic we focused on an every guest matters mentality setting the tone for the fleet.
  • Controllable metrics impact these results as we hold an increase on average order volume and units per transaction.

Operations

  • Personally created training documents for POS systems new to company,, availability to managers with in the fleet.
  • Dual store leadership managing both Cherry Creek and Castle Rock while overseeing Park Meadows in their transition.

Visuals/Allocations

  • Using my previous experiences as a visual merchandiser; it is not only a mandatory duty it is an enjoyable task that has been fine tuned over time.
  • Enhanced store appearance with meticulous merchandising, visual displays, and well-organized inventory management.

Human Resources/ On-boarding

  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Exceptional relationships with my current leadership that sets the tone for our core values across the fleet.

Networking/Recruiting

  • Recruiting and retention are a constant focus of my leadership trends over the years.

Loss Prevention/Inventory

  • Healthy inventory management practices year round and attention to detail resulting in low shrink

Training

  • Excelled when given the opportunity to open all store locations in Colorado successfully hitting each opening deadline and staffing before opening days. Assisting leadership with new store manager training,
  • Training and development of my team resulting in succession from my assistant to relieve myself of dual coverage.
  • Avid on personal growth of team members
  • Continuation of personal growth with in our organization by implementing myself in tasks outside of the required duties; adding product allocation assistance to my current skills.

Store Manager

The Men's Wearhouse
03.2005 - 03.2020

Client Relations

  • Built long-lasting client relationships through excellent customer service and consistent followups.

Sales Directing

  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Operations

  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Visuals/Allocations

  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.

Human Resources/On-boarding

  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.

Loss Prevention/Inventory

  • Managed inventory control, cash control, and store opening and closing procedures.

Training

  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback

Tailoring/Pressing/Rentals

  • Provided personalized support for customers, tailoring solutions based on individual needs and preferences.
  • Excellent communication skills, both verbal and written.

Education

No Degree - Fire Science

College of DuPage
Glen Ellyn, IL
05-2009

Skills

  • Customer Service Excellence
  • Merchandise planning
  • Adaptability
  • Contract Negotiation
  • Team building
  • Document Building
  • Leading Conference Calls
  • Influence and Motivation
  • P&L Administration
  • Multitasking Abilities
  • Conflict Resolution
  • Strategic Partnerships

Accomplishments

    Took on the opportunity to expand Stance into Colorado. Negotiating, staffing and opening all three locations.

Timeline

Senior Store Manager

Stance
03.2020 - Current

Store Manager

The Men's Wearhouse
03.2005 - 03.2020

No Degree - Fire Science

College of DuPage
Joe Artiszewski