Joe Austere
Colorado Springs,CO
Summary
Motivated and reliable professional seeking to leverage my leadership, problem-solving, and aviation experience in a dynamic role within the aviation industry. Committed to continuous learning and contributing to a team-oriented, safety-focused environment.
Overview
5
5
years of professional experience
Work History
Ramp Agent
United Airlines
Colorado Springs, CO
10.2023 - Current
- Contribute to the safe and efficient operations of ramp services, ensuring on-time departures.
- Developed strong collaboration skills working with a diverse team of experienced airport professionals.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
Lead Ramp Agent
SkyWest Airlines
Colorado Springs, CO
07.2023 - 10.2023
- Led baggage loading and unloading operations, ensuring safety and compliance with FAA guidelines.
- Acquired additional skills in servicing aircraft, including potable water and lavatories.
- Updated and maintained accurate records of baggage and cargo handling activities.
Lead Ramp Agent
Worldwide Flight Services
Denver, CO
05.2023 - 07.2023
- Quickly promoted to ramp lead within a month for exceptional work ethic, and leadership abilities.
- Coordinated daily flight operations, including briefing and debriefing crews, and ensuring safety protocols were followed.
- Oversaw baggage handling and aircraft loading/unloading, ensuring compliance with safety and operational guidelines.
- Managed team performance to ensure timely departures, and smooth operations.
- Maintained clear communication with team members and supervisors using radios and hand signals.
Manager
Legends Miniature Golf and Batting Cages
Colorado Springs, Colorado
06.2020 - 05.2023
- Promoted to manager after 5 months for demonstrating leadership, problem-solving, and customer service skills.
- Managed daily operations, including overseeing staff, handling cash transactions, and maintaining accurate financial records.
- Troubleshot and repaired batting cages, ensuring minimal downtime and customer satisfaction.
- Led facility maintenance, including landscaping, cleaning figurines, and maintaining water features.
- Developed leadership, communication, and conflict resolution skills.
Education
High School Diploma -
Liberty High School
Colorado Springs, CO05-2022
Skills
- Leadership and team management
- Problem-solving and conflict resolution
- Aviation safety compliance
- Customer service and communication
- Collaboration and motivation
- Technical troubleshooting and maintenance
- Time management and organization
Timeline
Ramp Agent
United Airlines
10.2023 - Current
Lead Ramp Agent
SkyWest Airlines
07.2023 - 10.2023
Lead Ramp Agent
Worldwide Flight Services
05.2023 - 07.2023
Manager
Legends Miniature Golf and Batting Cages
06.2020 - 05.2023
High School Diploma -
Liberty High School