Summary
Overview
Work History
Education
Skills
Timeline
Work Preference
Certification
Interests
Hi, I’m

Ms. Joe Bacon

Customer Service Sales
Jacksonville,FL
“Carry out a random act of kindness, with no expectation of reward, safe in the knowledge that one day someone might do the same for you”.
Princess Diana
Ms. Joe Bacon

Summary

I have demonstrated strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. I am eager to contribute to team success and further develop professional skills. I bring a positive attitude and commitment to continuous learning and growth.

Overview

11
years of professional experience
1
year of post-secondary education

Work History

Clos Du Val Winery
Napa, California

Remote Member Services Concierge
03.2022 - Current

Job overview

  • Remote Wine Sales for the winery in Napa, Ca
  • Provided exceptional customer service to a diverse clientele.
  • Account management
  • Events & Travel to pop-ups throughout the United States
  • Keeping track of reservations and special occasions of members.
  • Managed a variety of Tasks simultaneously while maintaining professionalism and efficiency.

OUR HOME OUR CITY
Jacksonville, Florida

EXECUTIVE DIRECTOR/Community Volunteer
05.2023 - Current

Job overview

  • Aid for homeless Veterans & Foster Kids 18+
  • Care Packages, Clothes, Resumes, Public Transportation to the unhoused when needed
  • Assist in finding housing placement for the working unhoused
  • Projecting growth 2 years at a time
  • Creating programs.
  • Building relationships to secure donors and donations.

Freelancer
San Francisco, California

Real Estate Asst/Income Tax Preparer
2014.02 - 2024.05 (10 years & 3 months)

Job overview

  • Shapero Law Firm- marketing asst. for 9.5 years
  • Arlington Tax Services- Office Auditor and Tax Preparer
  • Stripe- personal assistant to the Founder Patrick Collison
  • Tanium- facilities coordinator in charge of office aesthetics

Celo
SAN FRANCISCO, CA.

OFFICE MANAGER
03.2019 - 09.2019

Job overview

  • Forecast facilities growth from 14 to 78 employees
  • Travel & Recruiting coordinator for 3 recruiters
  • Handled virtual office assistance to our Argentina and Berline offices
  • Projected the growth of our Cryptocurrency space
  • In charge of AR/AP for our SF headquarters
  • Created wellness & culture growth for the office
  • Vendor Management

Granular
San Francisco, California

FACILITIES & OPERATIONS COORDINATOR
06.2018 - 01.2019

Job overview

  • Provided as-needed backup support for office operations
  • Co-managed contractors and vendors
  • Executed plans for events, wellness and culture growth
  • Negotiated contracts with service providers to secure competitive rates while maintaining high-quality results.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.

Nexon Mobile
Emeryville, California

Office Manager
06.2016 - 11.2016

Job overview

  • Forecast facilities growth from 27 to 93 employees
  • Created the aesthetics of the office
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Human Resources Assistance
  • Travel & Recruiting Coordinator
  • Created emergency & response team and leads

Education

FLORIDA COMMUNITY COLLEGE OF JAX
Jacksonville, FL

No Degree from SOCIOLOGY
2000 - 2001 (1 year)

Skills

  • Currently taking classes for "AI Machine Learning with Python"
  • Start-up Operations & Staff Management
  • IRS PTIN (Tax Preparer)
  • Sober Coach
  • AI Commands
  • Salesforce
  • Marketing & Sales
  • Vendor Management
  • Travel Coordinator
  • Recruiting Coordinator
  • Office moves & rehab
  • Microsoft Office/ Word/Excel
  • Human Resources Assistant
  • Events & Logistics
  • KYC ( Know Your Customer)
  • Customer Service Lead
  • Volunteer Coordinator
  • Google Docs
  • Homeless Coordinator
  • RE Staging for homes and offices
  • Retention Specialist
  • Project Management
  • Community Engagement & Outreach
  • Compliance & Regulations
  • Networking
  • Crisis management
  • Team Building and Bonding
  • Quality Control
  • Project Oversight
  • Solution Innovation

Timeline

EXECUTIVE DIRECTOR/Community Volunteer

OUR HOME OUR CITY
05.2023 - Current

Remote Member Services Concierge

Clos Du Val Winery
03.2022 - Current

OFFICE MANAGER

Celo
03.2019 - 09.2019

FACILITIES & OPERATIONS COORDINATOR

Granular
06.2018 - 01.2019

Office Manager

Nexon Mobile
06.2016 - 11.2016

Real Estate Asst/Income Tax Preparer

Freelancer
2014.02 - 2024.05 (10 years & 3 months)

FLORIDA COMMUNITY COLLEGE OF JAX

No Degree from SOCIOLOGY
2000 - 2001 (1 year)

Work Preference

Work Type

Gig WorkContract WorkPart TimeFull Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company Retreats401k matchStock Options / Equity / Profit Sharing4-day work week

Certification

  • Basic Life Support Certification (BLS)
  • CPR/AED Certification
  • A. I. Machine Learning 2025
  • Anti- Money Laundering
  • Private Money Broker
  • Contact Tracer for Covid-19
  • First Aid Certification
  • Citizens Police Academy - JSO

Interests

Cryptocurrency

Karaoke

Travel

Technology

Numismatics

Comic Book Collector

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Ms. Joe BaconCustomer Service Sales