Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joe Bainbridge

Orange Park,FL

Summary

History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities.

Overview

18
18
years of professional experience

Work History

SHOP FOREMAN

Cumberland International Trucks
03.2024 - 07.2024
  • Recruit, interview and hire knowledgeable technicians that can follow OEM repair guidelines
  • Coach and mentor technicians to produce quality repairs in an efficient manner
  • Responsible for managing the service department's financial goals by analyzing efficiencies and gross profit margins
  • Contributing factors include productive staffing, customer relations/retention, and all aspects of the service department operations
  • Ensure that customers receive prompt, courteous and effective service
  • Assign work, supervise Diesel Technicians and serve as a liaison between technicians and customers
  • Take ownership of the customer experience by carrying out additional assignments, leaving the customer with a positive dealership experience
  • Excellent communication skills externally and internally, to build lasting relationships with customers.
  • Directed daily operations of team of 14 technicians and shop professionals.

SERVICE SUPERVISOR

Proficient Auto Transport
07.2019 - 03.2024
  • Schedules, trains, and coordinates work of mechanics and technicians in Northeast Florida
  • Establishing and maintaining relationships with nationwide vendors to ensure quality service and repair for breakdowns
  • Maintain a fleet of 140 Class 8 car haulers 60% Volvo & 40% Peterbilt/Western Star and 50 medium duty GM trucks
  • Creates incoming work orders for inside/outside repairs ensuring budget, adjusting part inventory and completion of quality work
  • Troubleshoot and resolve break-down calls for company wide drivers and owner operators
  • Ensures inventory of replacement parts, tools, and equipment is maintained effectively for local shop and 3rd party vendors
  • Establishes and enforces safety standards and regulations for preventive maintenance and repairs in accordance with DOT compliance
  • Responsible for creation and payments of various invoices for outside vendors
  • Worked closely with accounting to make sure monthly balances reconciled correctly.

LEAD DIESEL MECHANIC

Proficient Auto Transport
11.2013 - 07.2019
  • Managed distribution of labor, and quality assurance of service staff
  • Adjusting equipment, repairing or replacing any defective parts
  • Diagnosing malfunctions or problems using a computerized system or testing equipment
  • Performed repairs and service requests according to work orders
  • Repaired and maintained heavy trucks, trailers and related equipment
  • Diagnosed incoming service calls for owner operators/company drivers while ensuring successful completion of repairs
  • Fork lift, Air brake and HVAC certified
  • Invoiced maintenance of outside services, and provides estimates for internal repairs.

LANCE CORPORAL

United States Marine Corps
12.2009 - 12.2016
  • Vehicle and equipment maintenance within defined budgets and strict timelines
  • Leadership role in peer training and mentorship
  • Asset accountability
  • Worked both independently and in a team environment to accomplish assigned complex mission tasks.

DIESEL MECHANIC

U.S. Xpress
03.2006 - 11.2013
    • Maintain tractor trailers
    • Mount tires
    • Diagnose and perform various repairs
    • Preventative maintenance
    • Fabrication and welding.

Education

High School Diploma -

Pedro Menendez High School
St. Augustine, FL
05.2004

Skills

  • Leadership
  • Management
  • Logistics
  • Diesel Engine Repair
  • Welding
  • Mentoring
  • Maintenance
  • Organizational skills
  • Task Delegation
  • Safety awareness
  • Equipment Operation
  • Equipment usage
  • Equipment monitoring
  • Quality Control Inspections
  • Operational Efficiency

References

  • Reese Wacker, Shop Manager at Tom Nehl Trucks, (904) 982-4270, Friend/Former Co-Worker
  • Drew Araujo, Shop Manager at XPO Logistics, (904) 239-6667, Friend/Former Co-Worker
  • Steve McCormick, Director of Maintenance at Procient Auto Transport, (912) 552-7345, Former Manager

Timeline

SHOP FOREMAN

Cumberland International Trucks
03.2024 - 07.2024

SERVICE SUPERVISOR

Proficient Auto Transport
07.2019 - 03.2024

LEAD DIESEL MECHANIC

Proficient Auto Transport
11.2013 - 07.2019

LANCE CORPORAL

United States Marine Corps
12.2009 - 12.2016

DIESEL MECHANIC

U.S. Xpress
03.2006 - 11.2013

High School Diploma -

Pedro Menendez High School

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Joe Bainbridge