Joe Battersby
Ashby,Massachusetts
Summary
Operations Leader with over 15 years of experience managing multi-location operations. Proven expertise in system integration, vendor management, and staff recruitment, resulting in efficient operations and strong finacial performance. Committed to training development to foster operational excellence in fast-paced environments. Goal-oriented and proficiency in meeting and exceeding established benchmarks and objectives related to training, selling, education and client relations.
Overview
12
12
years of professional experience
Work History
Real Estate Agent
Exit Assurance Realty
12.2023 - Current
- Responsible for $3.5 million in sales in 2023.
- Sales are trending towards $6 million in 2024.
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Negotiated purchase agreements and contracts with buyers and sellers.
Kitchen Operations
Northern Spy Golf Course
Townsend, MA
01.2024 - 11.2024
- Hired as a contractor to handle annual sales of $2 million.
- Formed a complete kitchen staff, menu, and metric.
- Ensured compliance with health and safety regulations in all areas of kitchen operations.
- Planned menus, ordered supplies, and managed staff to ensure efficient kitchen operations.
Operations Leader
Broadway Hospitality Group
South Boston, Massachusetts
05.2013 - 10.2022
- Responsible for nine locations, totaling over $45 million in annual sales.
- Responsible for the recruitment of 30 salaried and over 150 hourly positions.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and increase customer satisfaction.
- Monitored performance of operations teams and identified areas of improvement to enhance productivity.
- Provided operational guidance and support to staff members in order to achieve organizational goals.
- Developed KPI dashboards for tracking progress against established objectives and goals.
- Established standard operating procedures for all departments to ensure compliance with company policies and industry regulations.
Education
DIPLOMA - General Studies
Newfound Regional High School
01.1999
Skills
- Culinary Operations Management
- Strategic Menu Planning
- Team Leadership
- Financial Management
- Talent Acquisition
- Professional Development
- Vendor Relationship Management
- System Integration Expertise
- Promotion Strategy Development
Timeline
Kitchen Operations
Northern Spy Golf Course
01.2024 - 11.2024
Real Estate Agent
Exit Assurance Realty
12.2023 - Current
Operations Leader
Broadway Hospitality Group
05.2013 - 10.2022
DIPLOMA - General Studies
Newfound Regional High School
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