Joe Bertram
Waukesha
Summary
Dynamic professional with a proven track record in landscape maintenance and customer service, notably with Oconomowoc Lawn Care. Solid in designing custom landscaping plans and enhancing curb appeal, coupled with exceptional multitasking abilities and a commitment to safety. Achieved significant client satisfaction through effective communication and adaptability.
Overview
4
4
years of professional experience
Work History
Lawncare/ Landscaping
Oconomowoc Lawn Care
05.2021 - Current
- Collaborated with clients to develop custom landscaping plans that catered to their specific needs and preferences.
- Maintained detailed records of work performed client requests materials used equipment maintenance and safety-related incidents for efficient reporting.
- Enhanced curb appeal by designing and implementing attractive landscape projects for residential and commercial properties.
- Maintained a safe work environment by enforcing proper use of tools and equipment, conducting regular safety meetings, and providing training when necessary.
- Boosted client satisfaction by maintaining clear communication and addressing concerns promptly throughout the project duration.
Swim Lesson Instructor and Certified Lifeguard
Swim America
12.2021 - 05.2022
- Increased student confidence in the water through positive reinforcement and gradual progression of skills.
- Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
- Taught daily swim instruction to students varying in ages and skill levels.
- Taught students pool and water safety guidelines.
Host /prep
Texas Roadhouse
08.2021 - 05.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Maintained an organized reservation system for efficient guest accommodation and minimized wait times.
Education
Business
University of Wisconsin- Milwaukee
Milwaukee, WI05-2028
Waukesha West High School
Waukesha, WI06-2023
Skills
- Heavy machinery
- Landscape maintenance
- Design skills
- Plant identification
- Landscaping planning
- Lawn cultivation
- Customer Service
- Strong multitasking
- Patience under pressure
- Salesmanship
- Lifeguard certification
- First and CPR instruction
- Adaptability in teaching
- Group Instruction
Timeline
Swim Lesson Instructor and Certified Lifeguard
Swim America
12.2021 - 05.2022
Host /prep
Texas Roadhouse
08.2021 - 05.2022
Lawncare/ Landscaping
Oconomowoc Lawn Care
05.2021 - Current
Business
University of Wisconsin- Milwaukee
Waukesha West High School
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