Joe Biglow

• Developed and implemented security policies, procedures, and standards for the organization.
• Monitored compliance with applicable laws, regulations, and internal policies related to information security.
• Conducted periodic risk assessments to identify potential threats or vulnerabilities in the system.
• Provided technical support to users regarding security issues and access control.
• Created detailed reports on security incidents and breaches of corporate policies.
• Coordinated with IT staff to ensure proper implementation of security measures.
• Performed regular audits of access control systems and other security components.
• Identified gaps in existing protocols and developed new strategies for mitigating risks associated with them.
• Investigated suspicious activities detected by monitoring systems and took appropriate action as needed.
• Collaborated with other departments to ensure that their processes are compliant with organizational security policies.
• Maintained team compliance with professionalism guidelines and security team standards.
• Trained new security officers on safety protocols and company standards.
• Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
• Monitored 40-acre property for security issues.

-Designed security policies, alarm response protocols and access card guidelines.

-Recommended improvements in security systems and procedures.

-Developed and updated security procedures, security system drawings and related documentation.

-Hired, trained and managed a large staff of security officers at different sites.
-Developed and implemented training procedures for all newly hired personnel.

-Worked in high-profile environments such as Manheim California (currently).

-Set team schedules with clear understanding of coverage requirements, individual availability and unique knowledge of each officer.

-Maintained positive environment dedicated to teamwork and performance.

-Daily interactions with clients from different auto groups.

• Developed and maintained relationships with key accounts to ensure customer satisfaction.

-A memeber of onsite .

-In charge of coordinating off-site events with the client and events coordinator such as scheduling and staffing. Managed events such as E-3 Gaming in Los Angeles and VidCon in Anahiem.

• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

-Monitored multiple CCTV feeds to keep close eye on important areas of building and grounds.

-Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.

-Monitored and authorized entrance and departure of tenants, visitors and other persons.

-Secured personnel and premises by inspecting building and patrolling property.

-Increased department sales from $2.3 million to $3 million in one year

-Decreased department shrink % from 3.06% to 1.92%

-Received 6 Homer Awards for customer service and performance

-Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.

-Managed inventory and stock levels in coordination with purchasing and receiving department.

-Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.