Summary
Overview
Work History
Skills
Certification
Timeline
Joe Cegarra

Joe Cegarra

Kissimmee,FL

Summary

Dynamic Pool Operator with extensive experience at Westgate Vacation Villas Resort & Spa, recognized for enhancing patron satisfaction through innovative swim programs and effective conflict resolution. Proficient in water quality testing and chemical balancing, ensuring a safe and enjoyable environment while leading a dedicated team to maintain high operational standards.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pool Operator

Westgate Vacation Villas Resort & Spa
09.2024 - Current
  • Ensured a safe swimming environment for patrons by consistently monitoring and enforcing pool rules and regulations.
  • Increased public awareness of available swim programs by presenting at local schools and community events, leading to increased enrollment numbers.
  • Maintained pool water quality by conducting regular testing and adjusting chemical levels accordingly.
  • Oversaw lifeguard staff, providing training sessions on rescue techniques, CPR, First Aid, and customer service skills.
  • Maximized user experience by proactively addressing patron concerns or complaints regarding the facility or staff performance.
  • Collaborated with other team members to develop new programs that increased overall patron satisfaction at the facility.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Checked, repaired and repacked survival equipment to meet specifications.

Pool Operator

Westgate Leisure Resort
03.2024 - 08.2024
  • Conducted swim lessons for various age groups, promoting proper technique and water safety awareness.
  • Developed strong professional relationships with vendors, ensuring timely delivery of necessary supplies for smooth operation of the facility.
  • Supported marketing efforts by creating promotional materials highlighting key features of the facility, drawing in new patrons and increasing overall usage rates.
  • Improved overall cleanliness of the pool area through diligent attention to detail in cleaning and maintaining facilities.
  • Enhanced staff communication through regular meetings focused on current issues and future goals within the organization.
  • Maintained accurate records related to pool usage, maintenance tasks, and staff performance evaluations for management review.

Skills

  • Backwashing filters
  • Energy efficiency practices
  • Filtration systems
  • Pool cover installation
  • Sanitation procedures
  • Scheduling and time management
  • Conflict resolution
  • Chlorine handling
  • Tile and grout cleaning
  • Chemical storage management
  • Swimming pool maintenance
  • Heating system operation
  • Algae prevention
  • Seasonal pool care
  • Water level adjustment
  • Chemical balancing
  • Pump and motor maintenance
  • Pool equipment operation
  • Water quality testing
  • Water circulation monitoring
  • Pool chemistry management
  • Skimmer basket cleaning
  • Pool opening procedures
  • Automated control systems
  • Pool closing procedures
  • Pool safety regulations
  • Vacuuming pool surfaces
  • Pool cleaning techniques
  • Teamwork
  • Routine maintenance
  • Work order completion
  • Team collaboration
  • Machinery operation
  • System repair
  • System repairs
  • Interpersonal communication
  • Preventive Maintenance
  • Maintenance scheduling

Certification

Cpo pool certification

Timeline

Pool Operator - Westgate Vacation Villas Resort & Spa
09.2024 - Current
Pool Operator - Westgate Leisure Resort
03.2024 - 08.2024
Joe Cegarra