Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Clendennin

Cooper City

Summary

Dynamic and results-driven professional with extensive experience in the Coca-Cola system. Proven expertise in mechanical troubleshooting and project management, leading teams to exceed performance standards. Adept at training front line and implementing best practices, ensuring operational excellence and high-quality service delivery. Committed to driving efficiency and fostering team development.

Overview

23
23
years of professional experience

Work History

Lead Service Technician

Coca Cola Beverages Of Florida
09.2021 - Current


  • Responsible for maintaning $200,000 parts cage inventory
  • Take Lead on all Projects, Timelines and schedules
  • Point of Contact for all Cruise Ship work and schedules in the South Florida Market
  • Train, teach new technology, processes and best practices
  • Pulling daily reports: WIP report for call monitoring
  • Coaching and Development
  • Monitor GANTT daily for correct and even placement of calls onto the technicians
  • Perform inventories on all 18 Service Vehicles
  • Perform Reactive Service and Planned service for all Coke branded equipment
  • Assisting with making sure KBI's are met and understood


Field Service Supervisor

Coca Cola Beverages Of Florida
01.2019 - 08.2021
  • Supervised a team of 16 technicians to meet and exceed department goals.
  • Monitored daily progress and work quality to provide guidance and direction to technicians
  • Approving payroll for 16 technicians
  • Scheduling of technicians
  • Held Frequent team meetings to go over goals and progress
  • Assigned tasks and projects that aligned with each technician's expertise and followed them to utilize their strengths
  • Regularly monitored performance against company KPIs and provide timely and constructive feedback to help technicians improve.



Lead Service Technician

Coca Cola Beverages Of Florida/Coca Cola Refreshments/Coca Cola Enterprises
02.2003 - 01.2019
  • Responsible for maintaning $140,000 parts cage inventory
  • Take Lead on all Projects, Timelines and schedules
  • Point of Contact for all Cruise Ship work and schedules in the South Florida Market
  • Train, teach new technology, processes and best practices
  • Coaching and Development of new and existing technicians
  • Assisting with making sure KBI's are met and understood
  • Perform all Inventories of 16 Service Vehicles
  • Perform Reactive and scheduled Service on all Coke equipment in the field

Education

Gene A Whiddon Adult Center
Ft. Lauderdale FL

Skills

  • Mechanical troubleshooting
  • Power distribution
  • Managing projects
  • Staff management
  • Technical support

Timeline

Lead Service Technician

Coca Cola Beverages Of Florida
09.2021 - Current

Field Service Supervisor

Coca Cola Beverages Of Florida
01.2019 - 08.2021

Lead Service Technician

Coca Cola Beverages Of Florida/Coca Cola Refreshments/Coca Cola Enterprises
02.2003 - 01.2019

Gene A Whiddon Adult Center

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