Joe Cyr
Phoenix,AZ
Summary
Dynamic professional sales leader with a proven track record in business management and strategic planning, notably as Account Manager at Insight Enterprises. Expert in cultivating strong partnerships and optimizing processes, driving revenue growth and enhancing client satisfaction through exceptional team leadership and effective communication. Skilled in sales strategy development and workforce planning.
Overview
18
18
years of professional experience
Work History
Owner/Operator Pool Business Owner
Self-employeed
08.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Section Manager
City of Cote St. Luc, Aquatic and Community Center
10.2013 - 09.2015
- Boosted revenue generation capabilities by identifying untapped market opportunities and successfully penetrating them with targeted marketing efforts.
- Optimized resource allocation by analyzing data trends, forecasting future demands, and adjusting staffing levels accordingly.
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Established key performance metrics to track progress toward organizational objectives, driving continuous improvement efforts.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
Owner / CPR and First Aid Trainer
Self-employed / Flatline Rescue
09.2007 - 09.2013
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated lifeguards, dental assistants, childcare workers, etc. in current CPR, first Aid and AED practices.
- Submitted paperwork to a Master instructor for qualification and distribution of certificates.
Account Manager, B2B Technology Sales
Insight Enterpises
09.2010 - 01.2013
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
High School Diploma -
Dawson Colege
Montreal, Qc. Canada06-1995
Skills
- Cultivating strong partnerships
- Clear and concise communication
- Business management
- Strategic planning
- Marketing
- Sales leadership
- Sales strategy development
- Risk mitigation strategies
- Process optimization
- Staffing and workforce planning
- Collaborative team management
Languages
French
Native or Bilingual
Timeline
Owner/Operator Pool Business Owner
Self-employeed
08.2016 - Current
Section Manager
City of Cote St. Luc, Aquatic and Community Center
10.2013 - 09.2015
Account Manager, B2B Technology Sales
Insight Enterpises
09.2010 - 01.2013
Owner / CPR and First Aid Trainer
Self-employed / Flatline Rescue
09.2007 - 09.2013
High School Diploma -
Dawson Colege
Similar Profiles
Daisy MathesonDaisy Matheson
Full-Time Parent & Household Manager at Self-employeedFull-Time Parent & Household Manager at Self-employeed
Mason WhitcombMason Whitcomb
Lawn Care Worker at Self-employeedLawn Care Worker at Self-employeed
Kacey BurrisKacey Burris
Hairstylist at Self-employeedHairstylist at Self-employeed
Tyler FranksTyler Franks
Contract Laborer at Self-employeedContract Laborer at Self-employeed
Alaria "AJ" LopezAlaria "AJ" Lopez
Cashier at Urban Boba Tea HouseCashier at Urban Boba Tea House