Joe Darling
West Allis,WI
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
17
17
years of professional experience
Work History
Store Manager
Serv-U-Success
05.2019 - Current
- Proficient in Power Bi for Labor, Shipments, Sales and OSA
- Follow 5 S policies for optimal backroom and top stock organization
- Maintain and updated BOH
- Gold Standard Conditioning
- Maintain workforce using Adecco and Hyer
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Project Service Manager
Serv-U-Success
08.2016 - 06.2019
- Project Service Manager for merchandising teams inside of 15 Meijer stores
- Ensure projects meet deadlines with accurate documentation
- Verified planograms and floorpans are correctly followed
- Schedule employees through SubItUp
- Managed payroll on ADP
- Interview and hire new leads
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Gur
Jyve
03.2019 - 01.2020
- General contractor to train new employees in Milwaukee market
- Trainer for on boarding new Jyvers
- Coached how to properly merchandise product
- Show new Jyvers how to properly identify store personal and Jyve jobs
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
Store Manager
Serv-U-Success
05.2016 - 08.2016
- Averaging over $17,000 per week in sales
- Supervise and lead team up to 6 people daily
- Use PowerBi to manage labor and track constant sales growth
- Merchandise and order over 3,000 products
- Install and build out of advertising graphics, end caps and pallets
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Project Service Lead
Serv-U-Success
08.2015 - 05.2016
- Managed projects to meet deadlines
- Submit project information on Movista
- Train new employees
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Retail Service Merchandiser
Acosta
08.2012 - 08.2015
- Read and follow planogram to effectively complete set/project
- Partner with store personnel and co-workers to achieve merchandising excellence
- Accurately prepare, process, submit and manage documentation related to assigned set/project work
- Supported store operations through effective communication with team members, contributing to well-organized work environment.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Shift Manager/Delivery Driver
Jets Pizza
07.2007 - 08.2015
- Dispatched deliveries to ensure on-time delivery
- Trained and mentored new employees to maximize team performance.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Completed on-time deliveries by choosing best and most efficient routes.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
Education
BBA - Marketing Management, Automotive Aftermarket Management
Northwood University
Midland, Michigan12.2002
Skills
- Training and mentoring
- Goals and performance
- Strategic thinker
- Merchandise planning
- Scheduling
- Employee reviews
- Project Management
- Problem-solving abilities
- Adaptability
- Staff hiring
References
Available upon request
Timeline
Store Manager
Serv-U-Success
05.2019 - Current
Gur
Jyve
03.2019 - 01.2020
Project Service Manager
Serv-U-Success
08.2016 - 06.2019
Store Manager
Serv-U-Success
05.2016 - 08.2016
Project Service Lead
Serv-U-Success
08.2015 - 05.2016
Retail Service Merchandiser
Acosta
08.2012 - 08.2015
Shift Manager/Delivery Driver
Jets Pizza
07.2007 - 08.2015
BBA - Marketing Management, Automotive Aftermarket Management
Northwood University
Similar Profiles
Lacey MorleyLacey Morley
Store Manager at Serv-U-SuccessStore Manager at Serv-U-Success
John SherwoodJohn Sherwood
Store Manager at Serv-U-SuccessStore Manager at Serv-U-Success
Lori DenmanLori Denman
Store Manager at Serv-U-successStore Manager at Serv-U-success