Joe Dixon
New York,NY
Summary
Experienced Records Analyst Supervisor with 10 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Microsoft Word, Excel, PowerPoint, Summation Coding, LexisNexis, Westlaw, Courtlink, Time Matters Trax/Citrix, Customer service, Legal documents, Letters, Organizational, Paralegal, Records keeping, Records management, Records Research, Scheduling, Supervisor experience
Overview
14
14
years of professional experience
Work History
RECORDS ANALYST SUPERVISOR
Atlas Air
08.2013 - Current
- Support staff with identification, classification, and indexing of records in on-going operations of records management Citrix/Trax system and program
- Updated records with new information.
- Maintained accuracy of records by verifying accuracy of data in records.
- Provided excellent customer care by responding to inquiries and requests for information.
- Coordinated with various departments to support cross-functional needs.
- Followed established policies and procedures to maintain compliance with regulations.
- Manage transfer and maintenance of physical record inventories within Records Management Department's facilities, Ensure proper identification and security for archived records
- Respond to requests for records including conducting complicated database searches for information, retrieval and management of physical records, and reconciling transactions and statements
- Supervises six Junior Records Analysts with training, completing their work and scheduling
- Conducts interviews of potential hires
PERSONAL ASSISTANT
Bernard Rubin, Inc
09.2010 - 08.2013
- Assisted in preparation of resumes, personal statements, cover and thank you letters
- Obtained revenue by verifying transaction information, computing charges and refunds, preparing and mailing invoices, identifying delinquent accounts and insufficient payments
- Secured new business and scheduled between 3-10 appointments daily with clients.
- Researched legal issues for clients
- Handled confidential documents and streamlined files and notarized documents.
INTAKE SPECIALIST
Williams Lea
- Coordinated thousands of confidential documents for major litigation cases
- Coded documents using coding software for easy retrieval
- Scheduled vast amounts of documents implementation
- Entered thousands of pieces of information into law firm's database
- Liaison with dozens of other offices concerning legal documents
- Communicated information with other coders and numerous attorneys
Education
Bachelor of Arts - Liberal Arts And General Studies
The New School
New York, NYCertificate - Paralegal Studies
Long Island University
Brooklyn, NYTimeline
RECORDS ANALYST SUPERVISOR
Atlas Air
08.2013 - Current
PERSONAL ASSISTANT
Bernard Rubin, Inc
09.2010 - 08.2013
INTAKE SPECIALIST
Williams Lea
Bachelor of Arts - Liberal Arts And General Studies
The New School
Certificate - Paralegal Studies
Long Island University