Joe Domingeaux Jr.
Baton Rouge,LA
Summary
Proactive Manager with extensive experience in customer satisfaction, budget management, and team leadership. Skilled in cash handling, staff training, and maintaining a high-quality service environment. Bringing strong problem-solving abilities and a focus on operational excellence to drive business growth and success.
Overview
4
4
years of professional experience
Work History
Manager
Gas X Louisiana
03.2024 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw large daily deposits, handled large sums of money.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assistant Manager
ShopRite Inc.
10.2020 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, handled large sums of money, and managed large deposits.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Submitted daily paperwork, promptly addressing any shortages.
- Assumed responsibility for creating weekly schedules for a team of 25+ employees, demonstrating organizational prowess.
Education
High School Diploma -
Church Point High School
Church Point, LA05.2020
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Sales Techniques
- Policy Implementation
- Schedule Preparation
- Budget Control
- Computer Skills
- Problem Resolution
- Cash Handling
- Penchant for mathematics & reading comprehension
Timeline
Manager
Gas X Louisiana
03.2024 - Current
Assistant Manager
ShopRite Inc.
10.2020 - 01.2024
High School Diploma -
Church Point High School